OOo crashes when opening
Posted: Thu Dec 08, 2011 12:20 am
I have been using OO as my primary word processor and spreadsheet program on my Linux Centos 5 system. Over the past few months I have had errors with increasing frequency. At first OO would crash if I tried to open it via a link from an email or article. It now crashes also when I open a file on my computer, and most recently will not open at all. One suspicion I have is that OO may use Java, and the relationship of OO and Java is not correct on my computer. Following is the "error" report that is produced. I have tried submitting it to Bug reports without success. I hope someone here might be able to help. Thank you in advance for any help.
Roger
Roger
Code: Select all
I) x.org loaded video driver of...
(II) Loading /usr/lib/xorg/modules/drivers/nv_drv.so
(--) Depth 24 pixmap format is 32 bpp
(III) Desktop is: GNOME
(IV) openoffice.org-kde version is: package openoffice.org-kde is not installed
(V) libgcj version is: libgcj-4.1.2-51.el5-i386
(VI) kernel is: Linux 2.6.18-274.7.1.el5 #1 SMP Thu Oct 20 16:20:37 EDT 2011 i686 i686 i386
(VII) OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.5.el5_5.6-i386
(VIII) accessibility is: false
(IX) gtk theme is: Clearlooks-DeepSky
(X) icon theme is: default.kde
(XI) metacity theme is: Glider
(XII) redhat release is: CentOS release 5.7 (Final)
(XIII) LANG is: en_US.UTF-8
...start free space details ...
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/mapper/VGRAID-LVhome
448604520 188446704 237002312 45% /home
/dev/mapper/VGRAID-LVroot
8125880 7491224 215228 98% /
...end free space details ...
...start (default) java details ...
java version "1.6.0_20"
OpenJDK Runtime Environment (IcedTea6 1.9.10) (rhel-1.23.1.9.10.el5_7-i386)
OpenJDK Client VM (build 19.0-b09, mixed mode)
...end (default) java details ...
...start sestatus details ...
SELinux status: disabled
...end sestatus details ...
...start stackreport details ...
0x127590: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26590
0x127f44: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x26f44
0x78c420: 0x0: + 0x420 (__kernel_sigreturn + 0x0)
0x301c9a0: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x2229a0 (Window::CallEventListeners(unsigned long, void*) + 0x9a)
0x303db87: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x243b87 (ComboBox::Clear() + 0x31)
0x5073fa2: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/libscli.so + 0x154fa2
0x5074179: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/libscli.so + 0x155179
0x77e53d0: 0x1109d4: /usr/lib/openoffice.org3/program/../basis-link/program/libsvlli.so + 0xa23d0 (SfxBroadcaster::Broadcast(SfxHint const&) + 0x34)
0x510921e: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/libscli.so + 0x1ea21e
0x36a8844: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1f0844
0x369d37f: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1e537f
0x367eced: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1c6ced (SfxViewFrame::DoActivate(unsigned char, SfxViewFrame*) + 0x33)
0x355e119: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0xa6119
0x367bb6c: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1c3b6c (SfxViewFrame::SetViewFrame(SfxViewFrame*) + 0x22)
0x3685364: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1cd364
0x368b8a4: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1d38a4 (SfxTopFrame::InsertDocument(SfxObjectShell*) + 0x86c)
0x356d987: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0xb5987
0x366e4b4: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1b64b4
0x181f907: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xee907
0x181fb78: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xeeb78
0x1819a48: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xe8a48
0x1819d2c: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0xe8d2c
0x7a2ed29: 0x14eb2c: /usr/lib/openoffice.org3/program/../basis-link/program/libcomphelp4gcc3.so + 0x99d29 (comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, long, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x18d)
0x4cdbf0c: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x2ef0c
0x4ce9ee8: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x3cee8
0x4cc1dbc: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x14dbc
0x4cca00d: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1d00d
0x4cca089: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1d089
0x4cca131: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1d131
0x2e90d73: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x96d73
0x302addb: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x230ddb
0xf0231d: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x2131d
0xf2fdc4: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4edc4 (SalDisplay::DispatchInternalEvent() + 0x78)
0xe35645: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x15645
0xe357f0: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x157f0
0x84f451: 0x9c57c: /lib/libglib-2.0.so.0 + 0x29451
0x8511a2: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2b1a2 (g_main_context_dispatch + 0x182)
0x854196: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e196
0x8546ee: 0x9c57c: /lib/libglib-2.0.so.0 + 0x2e6ee (g_main_context_iteration + 0x6e)
0xe3570c: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x1570c
0xf35705: 0x8c9a0: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x54705 (X11SalInstance::Yield(bool, bool) + 0x2f)
0x2e9976f: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9f76f (Application::Yield(bool) + 0x57)
0x2e9982d: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9f82d (Application::Execute() + 0x2b)
0x4cc6d9a: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x19d9a
0x2e9e0af: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa40af
0x2e9e1c5: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0xa41c5 (SVMain() + 0x2d)
0x4cf0442: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x43442 (soffice_main + 0xaa)
0x80487a4: 0xd54: /usr/lib/openoffice.org3/program/scalc.bin + 0x7a4 (main + 0x20)
0x428e9c: 0x154d9c: /lib/libc.so.6 + 0x15e9c (__libc_start_main + 0xdc)
0x80486d1: 0xd54: /usr/lib/openoffice.org3/program/scalc.bin + 0x6d1
...end stackreport details ...
...start sample ldd details ...
linux-gate.so.1 => (0x00982000)
libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x00472000)
libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x00185000)
libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x00435000)
libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x00212000)
libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x00388000)
libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x00229000)
libcairo.so.2 => /usr/lib/libcairo.so.2 (0x00268000)
libgmodule-2.0.so.0 => /lib/libgmodule-2.0.so.0 (0x009b7000)
libdl.so.2 => /lib/libdl.so.2 (0x00870000)
libgthread-2.0.so.0 => /lib/libgthread-2.0.so.0 (0x00174000)
libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00dc7000)
libdbus-1.so.3 => /lib/libdbus-1.so.3 (0x002d6000)
libgobject-2.0.so.0 => /lib/libgobject-2.0.so.0 (0x00a3b000)
libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x00cba000)
libvclplug_genli.so => /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so (0x00875000)
libvclli.so => /usr/lib/openoffice.org/basis3.1/program/libvclli.so (0x00de5000)
libpspli.so => /usr/lib/openoffice.org/basis3.1/program/libpspli.so (0x00a7a000)
libsotli.so => /usr/lib/openoffice.org/basis3.1/program/libsotli.so (0x00315000)
libutlli.so => /usr/lib/openoffice.org/basis3.1/program/libutlli.so (0x00b80000)
libtlli.so => /usr/lib/openoffice.org/basis3.1/program/libtlli.so (0x053c2000)
libcomphelp4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x08841000)
libucbhelper4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x00c1f000)
libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x02f83000)
libuno_cppu.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x00391000)
libvos3gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libvos3gcc3.so (0x003c0000)
libuno_sal.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x068c7000)
libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x00179000)
libX11.so.6 => /usr/lib/libX11.so.6 (0x02a1c000)
libXext.so.6 => /usr/lib/libXext.so.6 (0x00411000)
libpthread.so.0 => /lib/libpthread.so.0 (0x00451000)
libm.so.6 => /lib/libm.so.6 (0x0080b000)
libstlport_gcc.so => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libstlport_gcc.so (0x011f0000)
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x0913d000)
libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x0037c000)
libc.so.6 => /lib/libc.so.6 (0x0765e000)
libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00834000)
libXrender.so.1 => /usr/lib/libXrender.so.1 (0x003e7000)
libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x0017d000)
libXi.so.6 => /usr/lib/libXi.so.6 (0x00421000)
libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x00429000)
libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00180000)
libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00909000)
libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x009ba000)
libz.so.1 => /lib/libz.so.1 (0x00936000)
libpng12.so.0 => /usr/lib/libpng12.so.0 (0x00949000)
librt.so.1 => /lib/librt.so.1 (0x00db0000)
/lib/ld-linux.so.2 (0x003f4000)
libnsl.so.1 => /lib/libnsl.so.1 (0x00983000)
libcap.so.1 => /lib/libcap.so.1 (0x003f0000)
libi18npaperli.so => /usr/lib/openoffice.org/basis3.1/program/libi18npaperli.so (0x0046a000)
libbasegfxli.so => /usr/lib/openoffice.org/basis3.1/program/libbasegfxli.so (0x012bf000)
libSM.so.6 => /usr/lib/libSM.so.6 (0x00863000)
libICE.so.6 => /usr/lib/libICE.so.6 (0x0099c000)
libi18nisolang1gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x0096f000)
libi18nutilgcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x00ca3000)
libicuuc.so.36 => /usr/lib/libicuuc.so.36 (0x03181000)
libicudata.so.36 => /usr/lib/libicudata.so.36 (0x01d64000)
libicule.so.36 => /usr/lib/libicule.so.36 (0x00d58000)
libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00976000)
libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x00d9a000)
libcrypt.so.1 => /lib/libcrypt.so.1 (0x046a9000)
libXau.so.6 => /usr/lib/libXau.so.6 (0x0086c000)
libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00d9f000)
libexpat.so.0 => /lib/libexpat.so.0 (0x09ecc000)
...end sample ldd details ...