OOo crashes when opening

Issues with installing under all Linux Distributions

OOo crashes when opening

Postby rdnelson » Thu Dec 08, 2011 12:20 am

I have been using OO as my primary word processor and spreadsheet program on my Linux Centos 5 system. Over the past few months I have had errors with increasing frequency. At first OO would crash if I tried to open it via a link from an email or article. It now crashes also when I open a file on my computer, and most recently will not open at all. One suspicion I have is that OO may use Java, and the relationship of OO and Java is not correct on my computer. Following is the "error" report that is produced. I have tried submitting it to Bug reports without success. I hope someone here might be able to help. Thank you in advance for any help.


Code: Select all   Expand viewCollapse view
I) loaded video driver of...
(II) Loading /usr/lib/xorg/modules/drivers/
(--) Depth 24 pixmap format is 32 bpp
(III)  Desktop is: GNOME
(IV) version is: package is not installed
(V)    libgcj version is: libgcj-4.1.2-51.el5-i386
(VI)   kernel is: Linux 2.6.18-274.7.1.el5 #1 SMP Thu Oct 20 16:20:37 EDT 2011 i686 i686 i386
(VII) core rpm version is:
(VIII) accessibility is: false
(IX)   gtk theme is: Clearlooks-DeepSky
(X)    icon theme is: default.kde
(XI)   metacity theme is: Glider
(XII)  redhat release is: CentOS release 5.7 (Final)
(XIII) LANG is: en_US.UTF-8
...start free space details ...
Filesystem           1K-blocks      Used Available Use% Mounted on
                     448604520 188446704 237002312  45% /home
                       8125880   7491224    215228  98% /
...end free space details ...
...start (default) java details ...
java version "1.6.0_20"
OpenJDK Runtime Environment (IcedTea6 1.9.10) (rhel-
OpenJDK Client VM (build 19.0-b09, mixed mode)
...end (default) java details ...
...start sestatus details ...
SELinux status:                 disabled
...end sestatus details ...
...start stackreport details ...
0x127590: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/ + 0x26590
0x127f44: 0x1d2c14: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/ + 0x26f44
0x78c420: 0x0:  + 0x420 (__kernel_sigreturn + 0x0)
0x301c9a0: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x2229a0 (Window::CallEventListeners(unsigned long, void*) + 0x9a)
0x303db87: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x243b87 (ComboBox::Clear() + 0x31)
0x5073fa2: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x154fa2
0x5074179: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x155179
0x77e53d0: 0x1109d4: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xa23d0 (SfxBroadcaster::Broadcast(SfxHint const&) + 0x34)
0x510921e: 0x925118: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1ea21e
0x36a8844: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1f0844
0x369d37f: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1e537f
0x367eced: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1c6ced (SfxViewFrame::DoActivate(unsigned char, SfxViewFrame*) + 0x33)
0x355e119: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xa6119
0x367bb6c: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1c3b6c (SfxViewFrame::SetViewFrame(SfxViewFrame*) + 0x22)
0x3685364: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1cd364
0x368b8a4: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1d38a4 (SfxTopFrame::InsertDocument(SfxObjectShell*) + 0x86c)
0x356d987: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xb5987
0x366e4b4: 0x404b78: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1b64b4
0x181f907: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xee907
0x181fb78: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xeeb78
0x1819a48: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xe8a48
0x1819d2c: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xe8d2c
0x7a2ed29: 0x14eb2c: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x99d29 (comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, long, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x18d)
0x4cdbf0c: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x2ef0c
0x4ce9ee8: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x3cee8
0x4cc1dbc: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x14dbc
0x4cca00d: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1d00d
0x4cca089: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1d089
0x4cca131: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x1d131
0x2e90d73: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x96d73
0x302addb: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x230ddb
0xf0231d: 0x8c9a0: /usr/lib/ + 0x2131d
0xf2fdc4: 0x8c9a0: /usr/lib/ + 0x4edc4 (SalDisplay::DispatchInternalEvent() + 0x78)
0xe35645: 0x5ea70: /usr/lib/ + 0x15645
0xe357f0: 0x5ea70: /usr/lib/ + 0x157f0
0x84f451: 0x9c57c: /lib/ + 0x29451
0x8511a2: 0x9c57c: /lib/ + 0x2b1a2 (g_main_context_dispatch + 0x182)
0x854196: 0x9c57c: /lib/ + 0x2e196
0x8546ee: 0x9c57c: /lib/ + 0x2e6ee (g_main_context_iteration + 0x6e)
0xe3570c: 0x5ea70: /usr/lib/ + 0x1570c
0xf35705: 0x8c9a0: /usr/lib/ + 0x54705 (X11SalInstance::Yield(bool, bool) + 0x2f)
0x2e9976f: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x9f76f (Application::Yield(bool) + 0x57)
0x2e9982d: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x9f82d (Application::Execute() + 0x2b)
0x4cc6d9a: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x19d9a
0x2e9e0af: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xa40af
0x2e9e1c5: 0x4027fc: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0xa41c5 (SVMain() + 0x2d)
0x4cf0442: 0x744d8: /usr/lib/openoffice.org3/program/../basis-link/program/ + 0x43442 (soffice_main + 0xaa)
0x80487a4: 0xd54: /usr/lib/openoffice.org3/program/scalc.bin + 0x7a4 (main + 0x20)
0x428e9c: 0x154d9c: /lib/ + 0x15e9c (__libc_start_main + 0xdc)
0x80486d1: 0xd54: /usr/lib/openoffice.org3/program/scalc.bin + 0x6d1
...end stackreport details ...
...start sample ldd details ... =>  (0x00982000) => /usr/lib/ (0x00472000) => /usr/lib/ (0x00185000) => /usr/lib/ (0x00435000) => /usr/lib/ (0x00212000) => /usr/lib/ (0x00388000) => /usr/lib/ (0x00229000) => /usr/lib/ (0x00268000) => /lib/ (0x009b7000) => /lib/ (0x00870000) => /lib/ (0x00174000) => /usr/lib/ (0x00dc7000) => /lib/ (0x002d6000) => /lib/ (0x00a3b000) => /lib/ (0x00cba000) => /usr/lib/ (0x00875000) => /usr/lib/ (0x00de5000) => /usr/lib/ (0x00a7a000) => /usr/lib/ (0x00315000) => /usr/lib/ (0x00b80000) => /usr/lib/ (0x053c2000) => /usr/lib/ (0x08841000) => /usr/lib/ (0x00c1f000) => /usr/lib/ (0x02f83000) => /usr/lib/ (0x00391000) => /usr/lib/ (0x003c0000) => /usr/lib/ (0x068c7000) => /usr/lib/ (0x00179000) => /usr/lib/ (0x02a1c000) => /usr/lib/ (0x00411000) => /lib/ (0x00451000) => /lib/ (0x0080b000) => /usr/lib/ (0x011f0000) => /usr/lib/ (0x0913d000) => /lib/ (0x0037c000) => /lib/ (0x0765e000) => /usr/lib/ (0x00834000) => /usr/lib/ (0x003e7000) => /usr/lib/ (0x0017d000) => /usr/lib/ (0x00421000) => /usr/lib/ (0x00429000) => /usr/lib/ (0x00180000) => /usr/lib/ (0x00909000) => /usr/lib/ (0x009ba000) => /lib/ (0x00936000) => /usr/lib/ (0x00949000) => /lib/ (0x00db0000)
   /lib/ (0x003f4000) => /lib/ (0x00983000) => /lib/ (0x003f0000) => /usr/lib/ (0x0046a000) => /usr/lib/ (0x012bf000) => /usr/lib/ (0x00863000) => /usr/lib/ (0x0099c000) => /usr/lib/ (0x0096f000) => /usr/lib/ (0x00ca3000) => /usr/lib/ (0x03181000) => /usr/lib/ (0x01d64000) => /usr/lib/ (0x00d58000) => /usr/lib/ (0x00976000) => /usr/lib/ (0x00d9a000) => /lib/ (0x046a9000) => /usr/lib/ (0x0086c000) => /usr/lib/ (0x00d9f000) => /lib/ (0x09ecc000)
...end sample ldd details ...
OpenOffice 3.3 on Centos 5.6
Posts: 6
Joined: Thu Dec 08, 2011 12:10 am

Re: OO crashes when opening

Postby Hagar Delest » Thu Dec 08, 2011 12:57 am

Hi and welcome to the forum!

The first thing you can try is to reset your OOo user profile but don't transfer your personal data during the welcome process (if you had 2.x before), configuration files from the former version might corrupt the new profile.

If no change, how have you installed OOo? From the vanilla RPMs or from your distro packages? Try the vanilla packages.
AOO 4.1.7 on Xubuntu 20.04 and 4.1.5 on Windows 10 (with winPenPack port).

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