Page 1 of 1

OpenOffice crashing

PostPosted: Wed Feb 13, 2019 7:14 am
by Bruce Biley
I just loaded OpenOffice 4.1.6 on a brand new laptop I just purchased a couple of days ago. It crashes everytime I do a find search on a spreadsheet. What is wrong?
I have been using OpenOffice for years on my old laptop, and it has worked perfectly. Can somebody tell me what to do to fix it?
Bruce

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 8:30 am
by FJCC
Try resetting your user profile. To do that, shutdown OpenOffice. Open any folder and in the address bar near the top enter %appdata%\openoffice\4
That will take you to a folder containing a folder named user. Rename that to user_old. Restart OpenOffice and you should get the registration screen. Is Calc now stable?

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 3:27 pm
by Bruce Biley
The Find search works fine in a text document, it only crashes OpenOffice when a Find search is done in a spreadsheet. I tried the user change, that did not work.

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 3:31 pm
by John_Ha
Does it do it with all files? or just with one file?

If with all files then:
1. Uninstall AOO
2. Delete the User Profile at C:\Users\xxxxxx\AppData\Roaming\OpenOffice\4\user.
3. Download AOO from http://www.openoffice.org/download/index.html
4. Install AOO

Also be sure to have installed a 32-bit Java as well as the conventional 64-bit Java.

Showing that a problem has been solved helps others searching so, if your problem is now solved, please view your first post in this thread and click the Edit button (top right in the post) and add [Solved] in front of the subject.

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 3:32 pm
by RoryOF
Check that your Win 10 installation is fully updated. There are many reports of some Win 10 updates causing OO problems, which have been cured by later revised updates.

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 3:44 pm
by Villeroy
You could also install https://libreoffice.org instead of OpenOffice. LibreOffice is the actively developed successor of OpenOffice which is walking dead meanwhile.

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 4:27 pm
by Bruce Biley
I have deleted AOO and reinstalled it, same result - any search in the Find screen in a spreadsheet crashes the whole thing.

Re: OpenOffice crashing

PostPosted: Wed Feb 13, 2019 5:43 pm
by Villeroy
Bruce Biley wrote:I have deleted AOO and reinstalled it, same result - any search in the Find screen in a spreadsheet crashes the whole thing.

This is not a typical Windows application. Removing and installing the same software again simply puts the same bytes into the same places. The recommendation was to rebuild your profile folder or substitute OpenOffice with LibreOffice.