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OpenOffice crashing continuously on Windows 8.1

Posted: Wed Jan 30, 2019 12:29 pm
by Valerian5
Hello,
I have been using OpenOffice for years, and never encountered any problems. But recently open office (writer & calc) keeps crashing after a couple of minutes, and sometimes refuses to save new documents. I use Writer a lot for my work, so these crashes are rather problematic.
When OO crashes I get a message of the type : OpenOffice has stopped working. Even after recovering the unsaved document I lose my last changes.
When it doesn't save a new document : I get to the window where I write the document name, but nothing happens when I click "save".

I have tried to reset the user profile, which works but only for half an hour, then it starts crashing again.

What else can I try ?

Re: OpenOffice crashing continuously on Windows 8.1

Posted: Wed Jan 30, 2019 12:33 pm
by RoryOF
Start Windows in Safe Mode then run OpenOffice while Windows is in that mode. If OO run stable when Windows is in Safe Mode then problem is caused by a driver or program that runs in Windows normal mode.

Re: OpenOffice crashing continuously on Windows 8.1

Posted: Wed Jan 30, 2019 12:49 pm
by Valerian5
Strangely OpenOffice isn't crashing today. But when it does again I will try starting windows in safe mode and update the results on this topic. Thank your for your suggestion.

Re: OpenOffice crashing continuously on Windows 8.1

Posted: Wed Jan 30, 2019 12:55 pm
by RoryOF
That won't cure the problem, but it gives an indication of what may be wrong, so one knows where to look.