Open Office 4.1.5 restarts from zero after blue screen

Issues with installing under all versions of MS Windows
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pictish9
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Joined: Sun Nov 11, 2018 12:12 am

Open Office 4.1.5 restarts from zero after blue screen

Post by pictish9 »

Hi all,
Anybody got this problem? I am on Windows 10. If W10 crashes with a blue screen, open office reloads from zero asking me to register my name again and I have to reset all my preferences for not autocompleting, not spell check, not replacing words, punctuation etc. Since Windows 10 crashes fairly often this is geting a bit tiresome. Anybody know if I can stop this?
cheers,
Open Office 4.1.5 on windows 10 64
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RoryOF
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Re: Open Office 4.1.5 restarts from zero after blue screen

Post by RoryOF »

This may be due to the faulty Windows 10 update.

A quick workaround may be to copy your OO user profile, and after a crash, copy it back over the corrupted profile. You will lose any Recent |Documents links to files you have edited since making the copy.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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robleyd
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Re: Open Office 4.1.5 restarts from zero after blue screen

Post by robleyd »

For more information on the profile RoryOF refers to, see [Tutorial]The OpenOffice User Profile
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
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RusselB
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Re: Open Office 4.1.5 restarts from zero after blue screen

Post by RusselB »

You might also consider replacing Windows 10 with another operating system, especially if, as you say, it's crashing often.
The blue screen, was, and I believe still is, also referred to as BSOD (Blue Screen of Death) and it is a precursor to your system dying.
If you don't feel that you are competent to diagnose your system, I'd suggest getting it into a computer shop for a preventative maintenance diagnostic.
I've seen prices for this type of work run from $20 - $200, but your local shop should be wiling and able to give you a price for the diagnostic in advance.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
pictish9
Posts: 2
Joined: Sun Nov 11, 2018 12:12 am

Re: Open Office 4.1.5 restarts from zero after blue screen

Post by pictish9 »

Thanks for the suggestions guys. I'll try copying the user profile back as suggested after the next crash. I'm also working on trying to sort things from that side - Microsoft suggests a faulty driver may be causing the rather frequent Windows 10 bluescreen crashes.
cheers,
pictish9
Open Office 4.1.5 on windows 10 64
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