Crash - Crash- Crash (OpenOffice 4.1.5)

Issues with installing under all versions of MS Windows
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eleuropean
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Crash - Crash- Crash (OpenOffice 4.1.5)

Post by eleuropean »

Installed the version 4.1.5 recently and it has been HELL.

It crashes ALL the time and even worse I lose all the information that meanwhile had put in. What a nightmare.

What happen with Open Office ?

Has Google or Windows 10 corrupted OO?

Is there a way to solve this issue?

Thanks in advance for assistance, if any.
OpenOffice 4.1.5 on Windows 10 (64b)
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RoryOF
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Re: Crash - Crash- Crash (open office 4.1.5)

Post by RoryOF »

Recent reports suggest a Windows 10 upgrade may be responsible. Subsequent reports say that a later revision of this upgrade may have cured the problem.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
eleuropean
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Re: Crash - Crash- Crash (open office 4.1.5)

Post by eleuropean »

Thanks for the reply. My windows version is up to date (just spent 45m to check it - I am a big amateur...)

So, is is possible that you explain me how can I solve this problem ... or is not possible? and OO is dead ?
OpenOffice 4.1.5 on Windows 10 (64b)
UnklDonald418
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Re: Crash - Crash- Crash (open office 4.1.5)

Post by UnklDonald418 »

I have 2 computers one running Windows 10 Pro and another Windows 10 Home and both have all the recent updates installed. So far, I have not experienced any of the constant crashing that is being reported by some OpenOffice 4.1.5 users. It could be differences in hardware or it could be an issue with a particular document. On occasion I've had a document misbehave, and have been able to solve the problems by creating a new document and adding the data to it.
I don't recall seeing any recent reports of LibreOffice crashing so you might give it a try,
https://www.libreoffice.org/download/download/
If your problem has been solved, please edit this topic's initial post and add "[Solved]" to the beginning of the subject line
Apache OpenOffice 4.1.14 & LibreOffice 7.6.2.1 (x86_64) - Windows 10 Professional- Windows 11
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robleyd
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Re: Crash - Crash- Crash (OpenOffice 4.1.5)

Post by robleyd »

See if the suggestions in this topic which was raised recently provide a solution.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.1.2; SlackBuild for 24.2.1 by Eric Hameleers
eleuropean
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Re: Crash - Crash- Crash (OpenOffice 4.1.5)

Post by eleuropean »

Thanks David. I run a check on your suggestion and found that in "Apps and Features" (not Programme and Features) I have a KB4023057 from 9/3/2017. I have no clue what this is. In any case is neither a KB434390 (apparently a source for problems) or a KB4338819 (apparently the remedy for that problem).

What can you or anyone else suggest ? If recommended to change to KB4338819 from KB4023057 can you explain how to do it ? And which "model" to chose from https://www.catalog.update.microsoft.co ... =KB4338819 : delta or cumulative ?

- 2018-07 Delta Update for Windows 10 Version 1803 for x64-based Systems (KB4338819), Last Modified: 7/17/2018
- 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4338819), Last Modified: 7/17/2018

Thanks
OpenOffice 4.1.5 on Windows 10 (64b)
Bill
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Re: Crash - Crash- Crash (OpenOffice 4.1.5)

Post by Bill »

eleuropean wrote:In any case is neither a KB434390 (apparently a source for problems) or a KB4338819 (apparently the remedy for that problem).
Is "KB434390" a typo? The update that is supposedly causing problems is "KB4343909", not "KB434390".
AOO 4.1.14 on Ubuntu MATE 22.04
eleuropean
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Re: Crash - Crash- Crash (OpenOffice 4.1.5)

Post by eleuropean »

Bill wrote:
eleuropean wrote:In any case is neither a KB434390 (apparently a source for problems) or a KB4338819 (apparently the remedy for that problem).
Is "KB434390" a typo? The update that is supposedly causing problems is "KB4343909", not "KB434390".
That was my understanding from the link provided above in an answer. I re-read it again and you are right, also because it is a later version (august 2018)

https://www.catalog.update.microsoft.co ... =KB4343909

So, my question is --> Shall I replace my actual KB version (KB4023057 from 2017) for this one (KB4343909 from august 2018) ? [And guess it should be cumulative, not delta]. Again, I have no idea what this piece of software is and does !

Thanks
OpenOffice 4.1.5 on Windows 10 (64b)
Bill
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Re: Crash - Crash- Crash (OpenOffice 4.1.5)

Post by Bill »

Sorry, I no longer use Windows 10 and have no idea how to fix it. If I had a problem with Windows 10, I'd go to a Windows 10 forum for advice.
AOO 4.1.14 on Ubuntu MATE 22.04
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