[Solved] Can't open HELP

Issues with installing under all versions of MS Windows
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john little
Posts: 3
Joined: Mon Oct 08, 2018 12:41 pm

[Solved] Can't open HELP

Post by john little »

I have uninstalled OA and reinstalled a new copy because HELP had suddenly stopped opening but still have the same problem, could someone please help.

many thanks

John
Last edited by john little on Wed Oct 10, 2018 1:24 am, edited 1 time in total.
Open Office 4.1.5
MS Windows 10
John_Ha
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Re: can't open HELP

Post by John_Ha »

Boot the PC in Safe Mode. Does Help now work OK?
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
john little
Posts: 3
Joined: Mon Oct 08, 2018 12:41 pm

Re: Can't open HELP

Post by john little »

Good evening John,

No, that doesn't seem to have solved the problem

John
Open Office 4.1.5
MS Windows 10
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MrProgrammer
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Re: Can't open HELP

Post by MrProgrammer »

Hi, and welcome to the forum.
john little wrote:I have uninstalled OA and reinstalled a new copy because HELP had suddenly stopped opening but still have the same problem
A new profile might restore the HELP function. Typically the problem is related to font problems on your computer. Otherwise read
[Solved] No help available
Unreadable Help text in 3.3.0 (Build:9567) old fix-no fix

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
john little
Posts: 3
Joined: Mon Oct 08, 2018 12:41 pm

Re: Can't open HELP

Post by john little »

Good evening,

Sorted,thank you.

John
Open Office 4.1.5
MS Windows 10
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