[Solved] OpenOffice crashes opening files

Issues with installing under all versions of MS Windows
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apacherules
Posts: 2
Joined: Mon Oct 01, 2018 5:09 pm

[Solved] OpenOffice crashes opening files

Post by apacherules »

I am having the same problem opening various files. I try to open a odt file and it crashes right away. I tried setting up a new file and inserting old file into it and it crashes as well so maybe this fix or bug needs to be looked at still. Also I noticed when I tried to look for an update I get a message that login failed.
Last edited by Hagar Delest on Tue Oct 02, 2018 8:03 am, edited 1 time in total.
Reason: tagged solved
4.1.5 Apache_OpenOffice_4.1.5_Win_x86_install_en-US(2)
FJCC
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Posts: 9231
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: OpenOffice crashes opening files.

Post by FJCC »

If OpenOffice crashes opening any file, I would try resetting the user profile. To do that:
Shutdown OpenOffice
Open any folder and enter %appdata%/openoffice/4 in the address bar near the top.
That will take you to a folder containing a folder name user. Rename that folder to user_old.
Restart OpenOffice. You should get the registration screen.

Can files now be opened?
OpenOffice 4.1 on Windows 10 and Linux Mint
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apacherules
Posts: 2
Joined: Mon Oct 01, 2018 5:09 pm

Re: OpenOffice crashes opening files.

Post by apacherules »

Yes, thank you, seems to work fine now. I appreciate your support.
4.1.5 Apache_OpenOffice_4.1.5_Win_x86_install_en-US(2)
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