[Solved] Spreadsheet hangs on saving

Issues with installing under all versions of MS Windows
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plcsparky
Posts: 7
Joined: Thu Sep 06, 2018 2:55 pm

[Solved] Spreadsheet hangs on saving

Post by plcsparky »

When I change data and try to save the spreadsheet sops and becomes unresponsive.
If I close program a report is sent to Microsoft and ot saving changes.
Below is microsoft report from security and maintenance.

can anyone help? File size with datsa is 719kb. Copied from mu Laptop to new computer OK.

Source
OpenOffice 4.1.5

Summary
Stopped responding and was closed

Date
‎28/‎08/‎2018 2:04 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\OpenOffice 4\program\soffice.bin

Problem signature
Problem Event Name: AppHangB1
Application Name: soffice.bin
Application Version: 4.0.9789.500
Application Timestamp: 5a2f1a11
Hang Signature: 8882
Hang Type: 134217728
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 3081
Additional Hang Signature 1: 8882b67e3ec4ccaf869c06d2eaef69e2
Additional Hang Signature 2: e37b
Additional Hang Signature 3: e37b4771353cb0a06dadfa2c92cfa1d8
Additional Hang Signature 4: 8882
Additional Hang Signature 5: 8882b67e3ec4ccaf869c06d2eaef69e2
Additional Hang Signature 6: e37b
Additional Hang Signature 7: e37b4771353cb0a06dadfa2c92cfa1d8

Extra information about the problem
Bucket ID: b96be0a6d01cd4f5c8a2ae060d4377d4 (1775172544152958932)
Last edited by RoryOF on Sun Sep 09, 2018 10:18 am, edited 1 time in total.
Reason: Added [Solved] and green tick [RoryOF, Moderator]
open office 4.1.5 operating on windows 10,
problem office calc hangs when i try to save
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RoryOF
Moderator
Posts: 34570
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Spreadsheet hangs on saving

Post by RoryOF »

This may be caused by a recent Windows 10 update. See this posting for details of which update;

viewtopic.php?f=6&t=94826#p452075

If removing the update cures the problem, follow the link in the posting to get information on preventing that update reinstalling.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
plcsparky
Posts: 7
Joined: Thu Sep 06, 2018 2:55 pm

Re: Spreadsheet hangs on saving

Post by plcsparky »

I uninstalled windows update KB4343909 and now spreadsheet saves Thank You.
open office 4.1.5 operating on windows 10,
problem office calc hangs when i try to save
User avatar
RoryOF
Moderator
Posts: 34570
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Spreadsheet hangs on saving

Post by RoryOF »

Remember to use the information in the link to prevent that upgrade reinstalling.

I am sure that when it is safe to reinstall it, or a later version of it, someone will inform the Forum.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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