Downloaded AOO onto new device. Not openening email doc

[bowood407]

Hi
Ive used apache OO for ABOUT 13 years with no problems . Now I have trouble with email attachments not opening. An oo icon with a green arrow seems to want to * * *download OO each time I try to open an attachment.
*Brand new Device ASUS Vivobook s14 , Win 10.
*OO 4.1.5 is visible on the desktop
*The problem I had downloading was being asked for choices in drop down boxes for each component. None of which I understood.
Can Any one help or is there a guide to take me thru download
Very disappointing as I know nothing of WORD etc as I havent used it for those 12 yrs. Help
Older non geeky user

[RusselB]

Did you use OpenOffice on the new device after downloading it, but before these problems came up?
If so, then I suspect that the file associations have been reset due to a Windows 10 update (something that has been reported more than a few times).
You can try re-associating the files with OpenOffice by following [Tutorial] Setting the default program for MS Office formats

If you haven't used it before, then did you remember to run the installer after downloading it?
The fact that you reference WORD in regards to the files that are attached to e-mail documents gives further support to my first suggestion.

[John_Ha]

As a workaround detach the file from the email and save it to disk. Now edit it.