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OpenOffice Crashing

Posted: Thu Jun 28, 2018 9:58 pm
by OfficeLou
While working on a document or spreadsheet, and even when the opening window of OpenOffice is up, OpenOffice will suddenly close with a recovery window opening up which starts out by saying, "Due to an unexpected error, OpenOffice crashed." Please explain and instruct how to correct OpenOffice from crashing.

Re: OpenOffice Crashing

Posted: Thu Jun 28, 2018 11:29 pm
by FJCC
You probably need to reset your user profile. First, shutdown OpenOffice. Open any folder and in the address bar near the top enter
%appdata%\openoffice\4
That should take you to a folder containing a folder name user. Rename that folder to user_old and restart OpenOffice. You should get the user registration screen. Is OpenOffice stable now?