[Solved] Install of 4.1.3 'worked', but won't run

garberfc · Post by **garberfc** » Sat May 19, 2018 10:31 pm

Hello All,

I just installed Windows 10 Pro on a fresh hard disk. I had OO running properly, but then after installing a bunch of other apps it stopped working. On startup I get the message:
"The application cannot be started. [context="bundled"] caught unexpected exception!"

I uninstalled, restarted windows, installed and still getting the same error. Is there a log file created somewhere that may lead me to more specific information on the error?

All replies welcome...

F

Post by **RoryOF** » Sat May 19, 2018 10:33 pm

Start Windows in Safe Mode: if OO runs in that mode, then the problem is interference from some program that runs in Windows normal mode

garberfc · Post by **garberfc** » Sat May 19, 2018 11:09 pm

RoryOF wrote:Start Windows in Safe Mode: if OO runs in that mode, then the problem is interference from some program that runs in Windows normal mode

I restarted Windows and ran it in Safe Mode. Same error

Any other suggestions?

Thanks,
F

Post by **RoryOF** » Sat May 19, 2018 11:35 pm

The only thing I can think of, apart from systematically uninstalling the other applications you installed, is to rename your OO User Profile; this often cures peculiar happenings. Reinstallation does _NOT_ generate a new User Profile.

garberfc · Post by **garberfc** » Sat May 19, 2018 11:44 pm

RoryOF wrote:... is to rename your OO User Profile; this often cures peculiar happenings. Reinstallation does _NOT_ generate a new User Profile.

I uninstalled, restarted, and reinstalled with a simple profile name. No difference, same error message...

Post by **RusselB** » Sun May 20, 2018 12:32 am

The profile is a set of directories and files that are generated when you do an installation.
If OpenOffice detects a valid profile, then it doesn't create a new one.
Did you rename or delete the profile so that a new one would be created?
There's no need to uninstall and reinstall to get a new profile, just start OpenOffice after your current profile has been renamed or deleted.
Details on resetting your OO User Profile are here

Post by **Hagar Delest** » Sun May 20, 2018 11:07 am

See if that helps: [Solved] 4.1.3 on WIN 10 : Fatal Error=>Context="Bundled".

Please add '[Solved]' at beginning of your first post title (edit button) if your issue has been fixed.

[Solved] Install of 4.1.3 'worked', but won't run

[Solved] Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run

Re: Install of 4.1.3 'worked', but won't run