[Solved] Multiple crashes

Issues with installing under all versions of MS Windows
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tom9940
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Joined: Mon Jul 27, 2009 4:18 pm

[Solved] Multiple crashes

Post by tom9940 »

I'm using 4.1.5 and yesterday when I opened a spreadsheet, within a minute it crashed; I recovered it and within a minute it crashed again; and then it happened again. Today I went through 4 crashes less than a minute apart. Then after the crashes were through, everything operated normally. By the way it crashed whether or not I made any entries in the sheet. WHAT AM I DOING WRONG?
Last edited by Hagar Delest on Thu May 17, 2018 10:18 pm, edited 1 time in total.
Reason: tagged [Solved].
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
John_Ha
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Re: multiple crashes

Post by John_Ha »

1. File > New > Spreadsheet
2. Put some calculations in it.
3. Save.
4. Open the file.

Does it crash? If not, it is probably the first file is corrupted. If so

1. File > New > Spreadsheet
2. Insert > Sheet from file ..., and pull in the first file. Repeat for all sheets.
3. Save.

Showing that a problem has been solved helps others searching so, if your problem is now solved, please view your first post in this thread and click the Edit button (top right in the post) and add [Solved] in front of the subject.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
tom9940
Posts: 50
Joined: Mon Jul 27, 2009 4:18 pm

Re: multiple crashes

Post by tom9940 »

As stated, after the crashes, the sheet works normally. That would seem to indicate the file is not corrupted. Or can the same file be corrupted and fixed multiple times in the same day without any action on my part?
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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RoryOF
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Re: multiple crashes

Post by RoryOF »

Are the crashes with just the one particular spreadsheet or with all spreadsheets?
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
tom9940
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Joined: Mon Jul 27, 2009 4:18 pm

Re: multiple crashes

Post by tom9940 »

Every day I work with a package of from 3 to 9 spreadsheets. When one crashes they all crash. The only thing I need to do prior to the crash is select a cell in a sheet -- I don't have to enter anything prior to the crash, but if I do make an entry (I only have time for 1 entry) it doesn't stop the crash. After the 3 or 4 crashes, the sheets work as they should.
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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RoryOF
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Re: multiple crashes

Post by RoryOF »

Try starting Windows in Safe Mode. If the crashes cease when you run in that mode, the problem is caused by some program or driver which runs only in Windows Normal Mode; you then need to identify that.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
John_Ha
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Re: multiple crashes

Post by John_Ha »

Is it always the same file, say fred.ods, causing the crashing?

What happens if, without opening fred.ods, you open other files?
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
tom9940
Posts: 50
Joined: Mon Jul 27, 2009 4:18 pm

Re: Multiple crashes

Post by tom9940 »

It appears the problem has fixed itself, I've gone 2 days now with no crashes, but I'll keep in mind what you have said should it happen again.
OOo 4.1.1 on MS Windows 10 (as of 9/19/15)
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