[Solved] Printing problem

Issues with installing under all versions of MS Windows
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tomdriver
Posts: 3
Joined: Fri Feb 05, 2010 4:07 pm

[Solved] Printing problem

Post by tomdriver »

Open Office has stopped recognizing my printer. It tells me to pick a default printer, which I have done, as Windows 10 itself recognizes. The problem is new. I have updated to version 4.1.5, which hasn't helped. Most other programs use the printer OK, except Open Office and Quicken. I wonder if it has to do with the latest update of Windows 10. Has anyone else had this problem?
Tom
Last edited by robleyd on Tue Feb 06, 2018 10:47 am, edited 1 time in total.
Reason: Tagged [Solved] [robleyd, Moderator]
OpenOffice 3.1 on Windows Vista
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RoryOF
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Re: Printing problem

Post by RoryOF »

Some previous reports of such a problem were solved by disconnecting and uninstalling the printer; rebooting the computer then connecting and powering on the printer so that it was redetected and reinstalled by Win 10. Also, it is worth checking with the printer manufacturer's site that you are using the latest drivers for that printer - sometimes Windows uses a generic or earlier driver that does not suit well.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
tomdriver
Posts: 3
Joined: Fri Feb 05, 2010 4:07 pm

Re: Printing problem

Post by tomdriver »

Thank you. Your first suggestion worked for me. After getting Windows 10 to re-recognize the printer it seems to work fine with Open Office again.
OpenOffice 3.1 on Windows Vista
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