[Solved] Apache OO Recovery Displays Multiple Panels & Hangs

Issues with installing under all versions of MS Windows
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Rajash
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Joined: Thu Jan 25, 2018 5:20 pm

[Solved] Apache OO Recovery Displays Multiple Panels & Hangs

Post by Rajash »

Snip of the Apache OO Recovery pop-ups.
Snip of the Apache OO Recovery pop-ups.
Good Day,

Today I am 'stumped' by an issue with Apache OpenOffice (4.1.4) startup. Due to a WIN 10 system hang the computer was restarted manually. Attempts for OO starts the Recovery process then multiple Recovery panels are displayed. I click on OK, then Next on the first Recovery Panel while in the background a second Recovery Panel with a progress panel appears. The first recovery process completes successfully, however, the second set of pop-ups cannot be closed which renders Apache OO unavailable.

I have tried to stop/restart Apache OO process via Task Mgr - Restarts with the same issue
I have searched for a recovery.xcu - Not found

Please provide your assistance/advice in the situation if it has been seen in the past.

Thank you ...
Last edited by RoryOF on Thu Jan 25, 2018 6:20 pm, edited 1 time in total.
Reason: Added [Solved] [RoryOF, Moderator]
Openoffice 4.1.4 / Windows 10
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RoryOF
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Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Apache OO Recovery Displays Multiple Panels & Hangs

Post by RoryOF »

I doubt you will recover anything useful. On that assumption, when you are prompted to Recover, choose to cancel instead.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Rajash
Posts: 2
Joined: Thu Jan 25, 2018 5:20 pm

Re: Apache OO Recovery Displays Multiple Panels & Hangs

Post by Rajash »

Thank you for the prompt reply. You are correct, the files in the Recovery path were 'scratch' files. Your recommendation has cleared the hanging recovery issue and Apache OO is operational again.

Thanks ...
Openoffice 4.1.4 / Windows 10
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