Win 8.1 Firewall blocking update install to AOO 4.1.4

Issues with installing under all versions of MS Windows

Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Biggest_Lew » Mon Dec 25, 2017 4:22 pm

I've tried everything... Even disabling Windows Firewall. (Turned it back on right away when THAT didn't work...)

! These files can't be opened
Your Internet security settings prevented one or more
files from being opened

Any ideas?

Big Lew
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2014-08-13 09:06:54 (Mi, 13 Aug 2014)
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Hagar Delest » Mon Dec 25, 2017 5:28 pm

Have you downloaded from the official sourceforge rep? See link bottom right.
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Biggest_Lew » Mon Dec 25, 2017 6:17 pm

Thanks for the response, Hagar.

Yes. That's where I got the .exe from. Tried it again clicking on the <direct> link at the bottom of the d-load screen, same results.

BTW - Running Avira (dumped Kasp MONTHS ago...) AV and Malwarebytes Premium - paid versions of both.

RMC & <Run as administrator>... No luck.

Windows firewall settings - allow outgoing & incoming access for 'Apache_OpenOffice_4.1.4_Win_x86_install_en-US' - No luck.

I'm stumped...
Last edited by Biggest_Lew on Mon Dec 25, 2017 6:23 pm, edited 1 time in total.
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby RoryOF » Mon Dec 25, 2017 6:22 pm

Are you getting a more specific error message, perhaps identifying what your anti-virus thinks is wrong?
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Biggest_Lew » Mon Dec 25, 2017 6:23 pm

Hi Rory,

No - only error message I get is from Windows - verbatim quote above.
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2014-08-13 09:06:54 (Mi, 13 Aug 2014)
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby RoryOF » Mon Dec 25, 2017 6:35 pm

I haven't use Avira, but normally one can find a log that specifically identifies the problem.

Use the methods described in Apache OpenOffice - How to verify the integrity of the downloaded file?
to verify that the exe file you download is as it left the code factory. If it passes, go ahead and install. If it doesn't pass, it is possible that the download URL has been hijacked and what you are getting is not the .exe file as it left the code factory.
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Biggest_Lew » Mon Dec 25, 2017 6:45 pm

Thanks.

Guess what happened? D-loaded gpg4win-3.0.2.exe. Won't run. SAME PROBLEM!

Gulp... I might have a problem here. Lemme scan w/Avira and MWB and get back to you...
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby RoryOF » Mon Dec 25, 2017 6:59 pm

Be certain to update your virus/malware definitions before doing an indepth scan.

You can also use TrendMicro's online Housecall for an extra check.
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Bill » Mon Dec 25, 2017 11:59 pm

Did you Google the error message? Have you tried the solutions found on the Windows forums and YouTube?
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby Hagar Delest » Tue Dec 26, 2017 12:45 pm

Is the file actually downloaded?
Maybe there is another security application that still prevents the download or the opening.
Try to disable quite everything else the Windows firewall. Then switch off the internet access and try to run the installer with all security applications off.
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Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Postby floris v » Tue Dec 26, 2017 4:20 pm

MS Windows 10 - AOO 4.1.3 - LibreOffice 5.2.3.3
If your problem has been solved or your question has been answered, please edit the first post in this thread and add [Solved] to the title bar.
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