OpenOffice crashes now on ANY file with linked pictures

Issues with installing under all versions of MS Windows
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JonLynnHarvey
Posts: 3
Joined: Fri Dec 01, 2017 9:15 pm

OpenOffice crashes now on ANY file with linked pictures

Post by JonLynnHarvey »

This started just 2 days ago.
EVERY file with linked pictures now crashes OpenOffice.
I have done a full uninstall and re-install of OpenOffice.
I am using the latest version.
I save in WORD format, and all files show up fine in Microsoft WORD Viewer.
The few files saved in ODT format are OK by OpenOffice.

I'll need to switch to some other software if this continues.
OpenOffice 4.1.4
Windows 10
FJCC
Moderator
Posts: 9271
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: OpenOffice crashes now on ANY file with linked pictures

Post by FJCC »

Try resetting your user profile. First shutdown OpenOffice. Open any file folder and enter the following in the address bar near the top
%appdata%\openoffice\4
That will take you to a folder containing a folder named user. Rename that to user_old and restart OpenOffice. Is it stable now?
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
JonLynnHarvey
Posts: 3
Joined: Fri Dec 01, 2017 9:15 pm

Re: OpenOffice crashes now on ANY file with linked pictures

Post by JonLynnHarvey »

This does not help at all.

Right now I have switched to LibreOffice (downloaded today) which is working just fine.
However, why is that supposed to work?
OpenOffice 4.1.4
Windows 10
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RoryOF
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Posts: 34611
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: OpenOffice crashes now on ANY file with linked pictures

Post by RoryOF »

When you reset your profile, were you prompted for name/initials on next start of OpenOffice?
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
JonLynnHarvey
Posts: 3
Joined: Fri Dec 01, 2017 9:15 pm

Re: OpenOffice crashes now on ANY file with linked pictures

Post by JonLynnHarvey »

Yes. I was so prompted. :crazy: :x
OpenOffice 4.1.4
Windows 10
FJCC
Moderator
Posts: 9271
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: OpenOffice crashes now on ANY file with linked pictures

Post by FJCC »

Try booting Windows in Safe mode. If OpenOffice is then stable, then some other program is interfering with OpenOffice.
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
John_Ha
Volunteer
Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: OpenOffice crashes now on ANY file with linked pictures

Post by John_Ha »

Try image test.odt below. It has an image which is linked to C:\Users\John\Desktop\oo.png. If you want to see the image, then create a folder C:\Users\John\Desktop\ and put image test.odt and oo.png in it. I had to zip oo.png so as to upload it as a file.

Upload a file showing the problem.
Attachments
image.zip
(10.25 KiB) Downloaded 119 times
image test.odt
(42.68 KiB) Downloaded 90 times
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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