OpenOffice crashes now on ANY file with linked pictures

Issues with installing under all versions of MS Windows

OpenOffice crashes now on ANY file with linked pictures

Postby JonLynnHarvey » Fri Dec 01, 2017 9:23 pm

This started just 2 days ago.
EVERY file with linked pictures now crashes OpenOffice.
I have done a full uninstall and re-install of OpenOffice.
I am using the latest version.
I save in WORD format, and all files show up fine in Microsoft WORD Viewer.
The few files saved in ODT format are OK by OpenOffice.

I'll need to switch to some other software if this continues.
OpenOffice 4.1.4
Windows 10
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby FJCC » Fri Dec 01, 2017 9:28 pm

Try resetting your user profile. First shutdown OpenOffice. Open any file folder and enter the following in the address bar near the top
%appdata%\openoffice\4
That will take you to a folder containing a folder named user. Rename that to user_old and restart OpenOffice. Is it stable now?
AOO 3.4 or 4.1 on MS Windows XP ( before 2013-08-03) or Windows 7
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby JonLynnHarvey » Fri Dec 01, 2017 9:48 pm

This does not help at all.

Right now I have switched to LibreOffice (downloaded today) which is working just fine.
However, why is that supposed to work?
OpenOffice 4.1.4
Windows 10
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby RoryOF » Fri Dec 01, 2017 9:55 pm

When you reset your profile, were you prompted for name/initials on next start of OpenOffice?
Apache OpenOffice 4.1.4 on Xubuntu 16.04.03 (mostly 64 bit version) and infrequently on Win2K/XP
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby JonLynnHarvey » Sat Dec 02, 2017 1:29 am

Yes. I was so prompted. :crazy: :x
OpenOffice 4.1.4
Windows 10
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby FJCC » Sat Dec 02, 2017 2:36 am

Try booting Windows in Safe mode. If OpenOffice is then stable, then some other program is interfering with OpenOffice.
AOO 3.4 or 4.1 on MS Windows XP ( before 2013-08-03) or Windows 7
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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Re: OpenOffice crashes now on ANY file with linked pictures

Postby John_Ha » Sat Dec 02, 2017 9:19 pm

Try image test.odt below. It has an image which is linked to C:\Users\John\Desktop\oo.png. If you want to see the image, then create a folder C:\Users\John\Desktop\ and put image test.odt and oo.png in it. I had to zip oo.png so as to upload it as a file.

Upload a file showing the problem.
Attachments
image.zip
(10.25 KiB) Downloaded 3 times
image test.odt
(42.68 KiB) Downloaded 3 times
AOO 4.1.4, Windows 7 Home 64 bit

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