Apache OpenOffice Community Forum

I have Apache OO 4.1.2. running under Widows 10 Home 64-bit but Help doesn't work: Help > OpenOffice Help pops up the Help window. But if I give it any search term I get a dialog (attached) saying the JRE is broken. This has happened with two newly installed JREs, both 32-bit (is that the problem?). JRE versions I've tried are jre1.8.0_151 and jre1.8.0_40. The Options > Tools ... points to the JRE. I'd appreciate any suggestions and wish to thank you in advance.

Please confirm that the downloaded files to install Java have 586 in their filename.

As far as I can see, the downloaded files were deleted by the installer. At least I don't find them. I suppose the easy thing would be to download the 586 files and try again, but I wonder if you know how I can tell if the installed JRE is one of the good versions?
I looked at java.com and oracle.com and neither of their downloads, as listed in my browser, had 586 in the names. What am I missing?

On my WinXp version I am using Java 7 version 45. I cannot say about Java on Win 8.1, as I have never used it - I only use Windows for access to legacy files with older applications.

In viewtopic.php?f=7&p=415318 one writer seems to indicate a similar JRE problem with OO 4.1.3. Anyone know if 4.1.4 fixed that? or is the claim specious. Has someone with OO on Windows 10 found a working combination they can recommend? I.e., Can you recommend Win 10 Home + AOO 4.1.x + JREyy that works smoothly and, if so, what are the values for x and yy? Though I've seen the error a number of times, I think they may all be associate with trying to use the built-in Help in OO.

This may be caused by a msvcr100.dll file missing from Windows 8. See this old post:

Re: JRE defective

I checked and my system includes 19 copies of msvcr100.dll (of various vintages), including two in the directory where the jre was just installed. One is in ...\jre1.8.0_151\bin and the other in ...\jre1.8.0_151\bin\plugin2. Has anyone else had that Win 8 msvcr100.dll problem in Win 10?

The 19 copies of msvcr100.dll won't be of any use if they are in places where Windows doesn't look for them. Installing the Microsoft Visual C++ 2010 Redistributable Package (x86) will put the msvcr100.dll file where Windows will always find it.