Trouble after Apache OpenOffice 4.1.4 upgrade

Issues with installing under all versions of MS Windows

Trouble after Apache OpenOffice 4.1.4 upgrade

Postby NanzOffice » Tue Oct 24, 2017 10:47 pm

My Open Office was updated to the 4.1.4 update on Sunday October 22nd, 2017 by my maintenance/anti-malware program, and ever since my Open Office crashes quite often and then I can't access any of my files. I have to keep restarting my laptop to try to get the box up that says it will save my files and open them up, which takes quite a few times to get it to happen. How do I re-install this update to try to correct it?
Last edited by RoryOF on Wed Oct 25, 2017 10:55 am, edited 1 time in total.
Reason: Topic split from anouncement thread and retitled to be more specific. [RoryOF, Moderator]
OpenOffice 41.4 on Windows 10 Home
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Re: Trouble after Apache OpenOffice 4.1.4 upgrade

Postby RoryOF » Wed Oct 25, 2017 10:56 am

You should start by renaming you OpenOffice User Profile.

As you are using Windows close OpenOffice and the Quickstarter. Open File
Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer (sometimes called Windows Explorer)
Address Bar and press Enter. Rename the "user" folder - "user.old" is a good choice. Start OpenOffice.
Apache OpenOffice 4.1.6 on Xubuntu 18.04 (mostly 64 bit version) and infrequently on Win2K/XP
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