Print and update problems

Issues with installing under all versions of MS Windows
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croc#285
Posts: 2
Joined: Tue Jun 27, 2017 6:22 pm

Print and update problems

Post by croc#285 »

I tried to update to the latest version and was not able to do so. Norton said the site was dangerous and not valid. Even when this didn't come up it wouldn't update. Said automatic update not available.
Tried printing after I had tried to update and it will no longer print. I get a box asking me to save print output to a file. I can't print. Have no problem with other applications.
Open Office 4.1 on Window 10
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RoryOF
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Posts: 34618
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Print and update problems

Post by RoryOF »

Disable Norton, download latest version, check its integrity by methods described in
How to verify the integrity of the downloaded file?.

If it passes, install the downloaded version and then re-enable Norton (which probably needs to be updated).

This is not unusual with outdated versions of Norton.
 Edit: These warnings are often what are called "false positives". Also, _only_ download from http://www.openoffice.org/download/ 
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Bill
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Posts: 8934
Joined: Sat Nov 24, 2007 6:48 am

Re: Print and update problems

Post by Bill »

croc#285 wrote:Norton said the site was dangerous and not valid.
What site?
AOO 4.1.14 on Ubuntu MATE 22.04
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