[Solved] soffice bin -- bad image

[Gil T]

The error message box when I try to open my OO has the heading: soffice bin -- bad image

Error status: )xc0000020

Until May 2017 there was no solution to this problem which is related to some incompatibility issues between Modern apps (?) and MS Windows. The error is identified as ID 5973. There is a solution from MS Windows now. Although I can pursue (and I might end up having to do so) with Windows I understand a complete reinstall of OO will (or might) resolve the issue.

My question, to which I think I have the sickening answer, is will my documents which are currently in OO be lost?

Thank you in advance for your support.

Gil T

[RusselB]

Your documents are stored on your computer. Uninstalling/reinstalling OpenOffice will not affect your documents, but it may affect any specializations that you have made (eg: adding words to the custom dictionary)
As you are getting a bad image error, I would suggest that you verify your disk integrity after removing your current installation of OpenOffice, but before downloading a new version.
Please ensure that you download from http://www.openoffice.org/download
After making the appropriate selections from that page, you will be automatically forwarded to the Sourceforge servers, where, after a short delay, your actual download will begin automatically.
There is (usually) no need to click anything on the Sourceforge page.

[Gil T]

Thank you.
I have not seen any bad image error messages. Furthermore, my work is all strictly text, no images of any kind. I appreciate the info and will re-post the results. Again, you for your support, RusselB.

[Gil T]

RusselB,

Got the download done!! All docs came back up from my hard drive!! Great job!
Thank you very much for your support.
Gil T

[RusselB]

Glad it all worked out.
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