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[Solved] Can't OpenOffice files

PostPosted: Fri Apr 14, 2017 8:45 pm
by funduro
Hi all
Bit of a panic here - running Windows 10 and OO 4.1.2. Today, suddenly, I can't open any Open Office document!

W10 has not updated however I can open other files, but nothing of OO.

Any ideas?

Regards.

Re: Can't open office files - Panic!

PostPosted: Fri Apr 14, 2017 8:54 pm
by RoryOF
Start TaskManager (Ctrl Shift Esc) and kill all "soffice" processes shown on TM's Details tab (Processes tab on older Windows). Close TM and start OpenOffice; you should be able to open files using /File /Open. If they open that way, but not using a double click on the file, then tell us so we can sort that out also.

Re: Can't open office files - Panic!

PostPosted: Fri Apr 14, 2017 9:12 pm
by funduro
Many thanks Roryof. That fixed it. Phew!
I'm no techy but any ideas what caused that glitch? If it is involved then no worries I can live with the solution.
Cheers

Re: [Solved] Can't open office files - Panic!

PostPosted: Fri Apr 14, 2017 9:24 pm
by Hagar Delest
It does not happen very often usually.
See if it occurs again, then there may be a glitch that prevents AOO from closing. Perhaps a security application. You can also deactivate the quickstarter if it is activated (right click the AOO icon in the system tray, where the Windows clock is in the taskbar).

Re: [Solved] Can't open office files - Panic!

PostPosted: Fri Apr 14, 2017 9:30 pm
by RoryOF
Sometime if OO doesn't close properly, perhaps because a close window is hidden behind something else, or sometimes a system or program crash.

Re: [Solved] Can't open office files - Panic!

PostPosted: Sun Apr 30, 2017 8:29 pm
by johnyb1
The solution to the other Community Member provided by Roryof from Ireland also solved my issue... I am a total moron with computers... seriously... less able than a kindergartener... and I often am confused by abbreviations that are used here... e.g., AOO... I barely figured out that meant Apache OpenOffice... That is just how bad it is... so remember folks like us when you post... make it "moron proof" for me.... I may be the only one... THANK YOU TO ALL YOU SMART FOLKS... AND HATS OFF TO RORYOF. I also am of Irish descent so I'll have a pint in your honor. lol

Re: [Solved] Can't open office files - Panic!

PostPosted: Wed May 03, 2017 4:39 am
by Blonde Granny
WOW! I am so impressed and feel so smart that I fixed my problem(same as fundoro's) myself,with your advice! I too, am a computer moron of Irish descent, and yet Roryof's instructions were easy for this old Grandma to follow. THANK YOU SO MUCH...YOU MADE MY DAY!

openoffice 4.1.1
windows 10

Re: [Solved] Can't open office files - Panic!

PostPosted: Wed May 03, 2017 7:00 am
by RoryOF
I think this may also happen if Windows 10 updates automatically when OpenOffice is open. I don't use Windows 10, so cannot say for certain.