[Solved] AOO keeps recycling through document recovery

[rwedge]

I am an Open Office user for some time now. Today, I went to open the program and the document recovery page appeared, I clicked to restore the documents and it went through the process normally, the program started and all lookes normal until I clicked on one of the open documents then it bounced back to the document recovery process. Did this several times, I re-installed Open Office download.exe and re-installed. After going through this process several times it still repeate the same cycly. Anyone have any ideas? I think my documents are OK and not corrupted (I hope) as they are stored in separate folders away from the program files. Thanks.

[thomasjk]

Press cancel instead. If that doesn't solve the problem, reset the user profile viewtopic.php?f=74&t=12426

[rwedge]

I tried the above suggestions and perhaps it is above my capability??? Is there an easier way?
If the problem is in the user.ini file why can I not just delete that file and try again, or why will it not correct the problem if I rename the Openoffice driectory to OOpenoffice.... and then re-install. I also have been thinking of a "restore" from a recent backup as a way to correct the problem.

[robleyd]

There is no user.ini file; the user profile is contained in a number of folders and files. If you are having a problem with the instructions for renaming the profile, perhaps try this method:

Close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer Address Bar (not the search engine) and press Enter. Delete or Rename the "user" folder. Start OpenOffice. Here is a post with screenshots of what happens in Windows 7 - 10 should look somewhat similar. When you restart OpenOffice, you should be prompted for name/initials on next startup of OO.

[rwedge]

Thank you David!!! I finally have been able to get this thing re-installed and running properly, and all this frustration for 2 days because of a redundant hidden file that gets left on the drive... There has got to be a better and easier way to do this. I like the KISS method (Keep It Simple Stupid). I tried everything I could think of... re-naming the directory, deleting the directory etc... repairing, re-installing and nothing worked. All because of a hidden file.
At first I thought it may have been because I run two external 23" monitors from my laptop which I only use as the server/drive. Then I thought it maybe because I have an old HDD hooked up as a backup so I can access older files, and also am running a 1TB mirror drive via a USB hub... and then again maybe it was just me!
Anyway , everything looks good and OpenOffice seems to be working again! Mucho Gratias.
Dick Wedge