Can't open OpenOffice

Issues with installing under all versions of MS Windows

Can't open OpenOffice

Postby adeandmoo » Mon Mar 07, 2016 9:01 am

Hi,

I have been using Open Office for several years and not had any isses then this morning I cannot open any of the files when I double click them not can I open Open Office from the icon on my desktop. Any ideas as to what is wrong or what I can do?

I am probably one of the least technical people but I can follow straightforward instructions so if possible please don't use too much computer jargon as I just won't understand.

Thank you

Victoria
Open Office 4.0.1
Windows 10
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Re: Can't open Open Office

Postby RoryOF » Mon Mar 07, 2016 9:07 am

With OpenOffice closed. start TaskManager (Ctrl Shift Esc) and kill any soffice processes shown on TM's processes tab (Details tab on Win10). Close TaskManager and try to start OpenOffice.
Apache OpenOffice 4.1.5 on Xubuntu 18.04 (mostly 64 bit version) and infrequently on Win2K/XP
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Re: Can't open Open Office

Postby adeandmoo » Mon Mar 07, 2016 9:49 am

Thank you. I did that and there wasn't anything to close/kill. So I restarted my laptop (again) and had problems with that. Eventually I got it restarted and Open Office worked so I am thinking that maybe it is my laptop. Thank you again.
Open Office 4.0.1
Windows 10
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Re: Can't open Open Office

Postby jrkrideau » Mon Mar 07, 2016 2:33 pm

I'd suggest doing a complete virus and malware scan.
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Re: Can't open Open Office

Postby OGR » Mon Mar 07, 2016 10:33 pm

This often happens to me, even without a computer shut-down.

I end up with multiple instances of soffice.bin showing in Task Manager, one for each failed attempt to start the program. Just for the heck of it, I just tried to start the program about 20 times. Had 20 soffice.bin files showing in TM.

What causes this and when will it be fixed?
Open Office 4.1.0 on Win 7 Pro
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Re: Can't open Open Office

Postby adeandmoo » Tue Mar 08, 2016 8:37 am

jrkrideau wrote:I'd suggest doing a complete virus and malware scan.


I have done this as per your suggestion but nothing has been found. I do have protection stuff on the laptop so ran a full scan and also ran a full microsoft malware scan too to double check but all clear :)
Open Office 4.0.1
Windows 10
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Re: Can't open OpenOffice

Postby judithq » Sun May 27, 2018 6:37 pm

Open Office won't open. I've not changed anything. I can find Task Manager but I don't know what anything means. What is a soffice, how do I find it, and how do I "kill" it? What does killing mean on a computer?
Open Office 4.13
Windows 10
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Re: Can't open OpenOffice

Postby jrkrideau » Sun May 27, 2018 7:29 pm

judithq wrote: What is a soffice, how do I find it, and how do I "kill" it? What does killing mean on a computer?


soffice is how the Task Manager will list AOO---it is a leftover from the 1990's when the "original" AOO was called StarOffice.

Kill in this context means "stop it"

I don't run Windows but if you call up the Task Manager it should show a list of all the processes (programs, etc.) that are running.

Click on any that say soffice and the Task Manager should offer you a chance to "kill" it.
On my Ubuntu system there is a button saying End Process. Windows should show something similar.

Good luck.
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Re: Can't open OpenOffice

Postby OGR » Mon May 28, 2018 4:43 pm

judithq, here's how to "kill" the soffice processes that may be preventing you from starting Open Office.

  • Open the Task Manager by pressing the <CNTRL> <ALT> and <DEL> keys at the same time.
  • The screen will go dark for a moment, then a menu will appear.
  • Click on "Start Task Manager."
  • When the Task Manager window opens, click the "Processes" Tab
  • You will see multiple instances of "soffice.bin" in the list of processes
  • Click on one to highlight it
  • At the bottom right of the Task Manager window, click on "End Process."
  • Repeat this as many times as you need to and kill (end) all the instances of soffice.bin.
  • The program should restart OK after this is done.
I sure wish Apache could find a permanent solution to this obvious bug.
Open Office 4.1.0 on Win 7 Pro
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Re: Can't open OpenOffice

Postby daywood » Thu Aug 16, 2018 12:29 am

I can't get 4.1.5 to start either by clicking on an existing document, or by trying to start the OpenOffice launcher or any of the apps (such as Calc). It's always been extremely slow to start but now it never gets there. I tried uninstalling and reinstalling it. I have tried killing the processes numerous times.
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