Can't install update

Issues with installing under all versions of MS Windows
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Crossleyan
Posts: 28
Joined: Tue Dec 11, 2007 8:57 pm

Can't install update

Post by Crossleyan »

I have downloaded OOo 2.3.1 and tried to install it. Everytime it gets to 'Validating installation' and then says:

The following applications are using files that need to be updated by this setup. Close these applications and then click Retry to continue: 'OpenOffic.org 2.3 (process ID 2240) ' [process number varies]
RETRY IGNORE'

There is no such application referenced in Task Manager, and I get the same result even after clean Boot.
Sytem: Vista, currently running OOo 2.3.0
Has anyone else had this problem?
RonIA
Volunteer
Posts: 139
Joined: Mon Oct 08, 2007 1:34 am
Location: Iowa USA

Re: Can't install update

Post by RonIA »

If you see the Quickstarter (over in the System Tray):

Right Click on it and select Exit Quickstarter

Now give the install a try.
Ron from Iowa, USA
hol.sten
Volunteer
Posts: 495
Joined: Mon Oct 08, 2007 1:31 am
Location: Hamburg, Germany

Re: Can't install update

Post by hol.sten »

Do you have the Quickstarter of OOo enabled? If so, disable the Quickstarter.
OOo 3.2.0 on Ubuntu 10.04 • OOo 3.2.1 on Windows 7 64-bit and MS Windows XP
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