Can't open any documents

Issues with installing under all versions of MS Windows
Post Reply
cearm
Posts: 2
Joined: Tue May 14, 2013 9:17 am

Can't open any documents

Post by cearm »

Hi I can't open any of my documents. When I start Open Office sometimes it opens a page and then freezes or a black page comes up and a 'not responding' message appears.

I have uninstalled and reinstalled several times.

Can you help? :?:

I have windows vista
open office 3.4.1 vista
User avatar
RoryOF
Moderator
Posts: 35237
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: can't open any documents.

Post by RoryOF »

Try this:
Ctrl Shift Esc to start TaskManager. Now kill any soffice processes showing on the Processes tab. All should now be well.

Did you have a program or system crash?
Apache OpenOffice 4.1.16 on Xubuntu 24.04.4 LTS
cearm
Posts: 2
Joined: Tue May 14, 2013 9:17 am

Re: can't open any documents.

Post by cearm »

Hi, Itried that (ctrl shift esc) after reading a previous post and it hasn't changed anthing. I'll try it again.

I think it was a program crash.
open office 3.4.1 vista
User avatar
RoryOF
Moderator
Posts: 35237
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: can't open any documents.

Post by RoryOF »

If that doesn't work, Delete or rename your User Profile
[Tutorial] The OpenOffice User Profile

If that doesn't work, remove OpenOffice using (say) RevoUninstaller at its most aggressive, and reinstall OpenOffice.
Apache OpenOffice 4.1.16 on Xubuntu 24.04.4 LTS
Post Reply