Apache OpenOffice 3.4 JRE error

Issues with installing under all versions of MS Windows

Apache OpenOffice 3.4 JRE error

Postby sandrak320 » Tue Jul 24, 2012 11:24 pm

I just installed Apache OO 3.4 and am shut out. I get a JRE error box that won't close. Running Win Vista 32 home premium. I never had this problem with any version, .9 on.

Split from initial topic about AOO 3.4.0 release (Hagar, Moderator).
OpenOffice 3.3
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Re: Apache OpenOffice 3.4 has been released

Postby sandrak320 » Wed Jul 25, 2012 12:35 am

Also, if I don't get a fix real soon, I'm uninstalling 3.4 and going back to 3.3. I live in Open Office.
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Re: Apache OpenOffice 3.4 has been released

Postby thomasjk » Wed Jul 25, 2012 1:50 am

What version of Java do you have? Java 7 does not work properly use java 6 http://www.oracle.com/technetwork/java/ ... 37595.html. V3.4.1 is due out at the end of July.
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Re: Apache OpenOffice 3.4 JRE error

Postby Bill » Wed Jul 25, 2012 1:31 pm

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Re: Apache OpenOffice 3.4 JRE error

Postby sandrak320 » Fri Jul 27, 2012 11:22 pm

Okay, I installed Java 6. I restarted my computer; then opened an OOo file. I got the same <Select JRE> error box:

<<The OpenOffice.org configuration has been changed. Under Tools - Options - OpenOffice.org - Java, select the Java runtime environment you want to have used by OpenOffice.org.>>

Can't close the error box. I have to use the task manager to close it and I can't access OpenOffice.org without the error box.

I am going to re-install version 3.4. If it doesn't work, I will uninstall and reinstall 3.3.
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Re: Apache OpenOffice 3.4 JRE error

Postby sandrak320 » Fri Jul 27, 2012 11:59 pm

Okay, that didn't work. I ran the installation program (restore). Still have the same problems. I'm uninstalling 3.4 now.
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Re: Apache OpenOffice 3.4 JRE error

Postby Bill » Sat Jul 28, 2012 1:48 am

Did you read the bug report and try the suggestion given there?
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Re: Apache OpenOffice 3.4 JRE error

Postby sandrak320 » Mon Jul 30, 2012 8:32 pm

The JRE error said to go to options and select a Java, but the error box froze OOo so that was not possible. I did install Java 6 but it didn't help. The only thing I could do was uninstall 3.4 and go back to 3.3.

Am I the only person to have this problem?
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Re: Apache OpenOffice 3.4 JRE error

Postby plucorp » Mon Jul 30, 2012 11:22 pm

I am receiving the same JRE error when I try to open or create a new database
Open office 3.4 Microsoft windows xp, version 2002 service pack 3 32bit
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Re: Apache OpenOffice 3.4 JRE error

Postby Bill » Tue Jul 31, 2012 5:05 am

sandrak320 wrote:The JRE error said to go to options and select a Java, but the error box froze OOo so that was not possible. I did install Java 6 but it didn't help. The only thing I could do was uninstall 3.4 and go back to 3.3.

Am I the only person to have this problem?

The bug report suggests deleting a configuration file. You do that in Windows Explorer, not in AOO. AOO should be shut down completely when deleting the file.
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