Installer integrity check has failed.

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Installer integrity check has failed.

Postby surfing69 » Sun Feb 26, 2012 5:31 pm

downloaded version 3.3.0 (eventually) but when i tried to install, got the error message 'Installer integrity check has failed'. I did go to bugzilla here https://issues.apache.org/ooo/show_bug.cgi?id=117503 to find an answer and/or post this bug but found that i had to first subscribe. The process involved submitting my email address and then i would receive an activation link by email. However it has been 2 hours since and I still havent received the activation email.

Therefore can you please advise

1. why i havent yet received the activation email
2. why am i getting this system error when i try and install openoffice.

i have windows 7 (sp1).

Title edited to remove All Caps (TheGurkha, Moderator).
OOo 3.0.X on Ms Windows XP
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Re: INSTALLER INTEGRITY CHECK HAS FAILED

Postby RoryOF » Sun Feb 26, 2012 5:58 pm

Can't tell you about 1), as its management is nothing to do with this Forum.

About 2), perhaps your download is corrupt. The way to verify this is to check its MD5Sum, details at
http://www.openoffice.org/download/md5sums/index.html
or else try downloading using a Torrent (P2P) connection; the error checking on such connections is more rigorous.
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Re: INSTALLER INTEGRITY CHECK HAS FAILED

Postby surfing69 » Sun Feb 26, 2012 6:18 pm

i tried to download a torrent here http://www.openoffice.org/distribution/p2p/magnet.html but was getting a different error message i.e. 'unable to load “00o_2.1.0_Win32Intel_install_en-US.exe”:unable to parse magnet URI!'

I am using Utorrent as the BT client.

I have no such issue with my other machine which is running XP(sp3)
OOo 3.0.X on Ms Windows XP
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Re: INSTALLER INTEGRITY CHECK HAS FAILED

Postby RoryOF » Sun Feb 26, 2012 6:32 pm

Try
http://www.openoffice.org/distribution/p2p/
Select from the dropdowns as appropriate. I take it that the OOo_2.1.0 in your posting is a typo - current version is OOo_3.3.0 etc.
It worked for me a few minutes ago
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Re: INSTALLER INTEGRITY CHECK HAS FAILED

Postby Bill » Sun Feb 26, 2012 7:06 pm

surfing69 wrote:i tried to download a torrent here http://www.openoffice.org/distribution/p2p/magnet.html but was getting a different error message i.e. 'unable to load “00o_2.1.0_Win32Intel_install_en-US.exe”:unable to parse magnet URI!'

I am using Utorrent as the BT client.

I have no such issue with my other machine which is running XP(sp3)

The links on that page are for old versions and are obsolete (the Magnet link is for OOo 2.1.0). Use the BitTorrent Links on http://www.openoffice.org/distribution/p2p/ where you can select a newer version of OOo.
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Re: Installer integrity check has failed.

Postby surfing69 » Sun Feb 26, 2012 9:04 pm

i went to http://www.openoffice.org/download/ and then clicked on http://www.openoffice.org/distribution/p2p/ and then clicked on http://www.openoffice.org/distribution/p2p/magnet.html and still got the error message as before (and it is not a typo).

However if one follows the 3 steps the download appears. It would seem that the 'magnet link' is obsolete and if so should either be updated or removed.
OOo 3.0.X on Ms Windows XP
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Re: Installer integrity check has failed.

Postby RoryOF » Sun Feb 26, 2012 9:19 pm

If anyone saw a garbled reply apparently from surfing69, my apologies. I got confused with the moderator software and think I have now rectified _my_ error.

The various OpenOffice pages are in process of being updated and are not yet all up to date.

If you are using uTorrent for download I think you shouldn't be using a magnet link. Instead use the link I offered you and select from the dropdowns.
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Re: Installer integrity check has failed.

Postby quntmphscs » Wed Feb 12, 2014 9:13 pm

I'm having the exact same problem. None of the links provided here help unless I just don't understand. Please help.
OpenOffice no version on Windows 2010
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Re: Installer integrity check has failed.

Postby thomasjk » Wed Feb 12, 2014 10:32 pm

If you are using Torrents don't. They are only for legacy versions 2.x etc. The current version is at http://www.openoffice.org/download/.
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Re: Installer integrity check has failed.

Postby quntmphscs » Thu Feb 13, 2014 12:51 am

I've downloaded the current version twice. I'm still getting the same message as the original poster.
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