Problem installing OOo: error 1311

Issues with installing under all versions of MS Windows

Problem installing OOo: error 1311

Postby bri4life » Mon Aug 02, 2010 2:06 pm

Hi all

I have a problem trying to install Open Office3.2.1 64bit. I have read the forums and tried everything I can see, i have googled and tried the info i found on other sites but nothing works... I even went and downloaded Microsoft Office beta.

The error I get is as follows.

Error 1311.source file not found

C:\windows\installer\openofficeorg1.cab. Verify that the file exists and that you can access it

Processor: AMD Athlon 64 processor3700+ 2.2ghz
Installed memory 2Gb
0/s 64-bit
harddrive 68gig free

How can i get this to work, how can i make sure the file exists?

Help please

Brian
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Re: Problem installing OO

Postby PGAGA » Mon Aug 02, 2010 3:33 pm

Monday, August 02, 2010

OOo installs by first extracting all the files to Desktop. Check that his has happened successfully. If they are there, you can run your installation from that folder.

When installing OOo on 64 bit, you either have to install as administrator or turn your security settings down during the installation.

Phil
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Re: Problem installing OO

Postby Hagar Delest » Mon Aug 02, 2010 4:15 pm

Some hints also here: Error 1311.

Thanks to add '[Solved]' at beginning of your first post title (edit button) if your issue has been fixed.
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Re: Problem installing OO

Postby bri4life » Mon Aug 02, 2010 6:04 pm

<<<When installing OOo on 64 bit, you either have to install as administrator or turn your security settings down during the installation.

I have set the installion as Administrator and I have even disconnected from the web and switched off my firewall, and anti virus but i still get the same pop up error 1311.

I have install other things without any trouble it just seems to be Open Office.
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Re: Problem installing OO

Postby bri4life » Mon Aug 02, 2010 6:22 pm

I have extracted Oo to a memory stick and tried to install to computer but get the same pop up.... And I have tried to install Oo onto the memory stick but once again the same pop up. I hate the 1311 error

Just had a look on a couple of web sites and one poster said that some remaining hidden MSO files are preventing reinstall. But he didn't go into detail, is there a way to test for files running in the background?
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Re: Problem installing OO

Postby PGAGA » Mon Aug 02, 2010 7:06 pm

Monday, August 02, 2010

bri4life wrote:<<<When installing OOo on 64 bit, you either have to install as administrator or turn your security settings down during the installation.

I have set the installion as Administrator and I have even disconnected from the web and switched off my firewall, and anti virus but i still get the same pop up error 1311.


[1] I assume your response means the files were extracted and are present on your drive.

[2] The security setting that you need to change is in the control panel.

Phil
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Re: Problem installing OO

Postby bri4life » Mon Aug 02, 2010 10:42 pm

PGAGA wrote:Monday, August 02, 2010

bri4life wrote:<<<When installing OOo on 64 bit, you either have to install as administrator or turn your security settings down during the installation.

I have set the installion as Administrator and I have even disconnected from the web and switched off my firewall, and anti virus but i still get the same pop up error 1311.


[1] I assume your response means the files were extracted and are present on your drive.

[2] The security setting that you need to change is in the control panel.

Phil


Yes I extracted the files to a folder on my desktop

the sucurity settings you mentioned... is that switching off the firewall and virus software... Thanks for the help
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Re: Problem installing OOo: error 1311

Postby PGAGA » Tue Aug 03, 2010 3:27 am

Monday, August 02, 2010

The setting I am referring to is found at Control Panel>User Accounts and Family Setting>User Accounts>Changing User Account Control Settings.

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Re: Problem installing OOo: error 1311

Postby bri4life » Tue Aug 03, 2010 11:02 am

Thanks Phil

I have altered the setting but I still get the same error come up, i am so stumped here


PGAGA wrote:Monday, August 02, 2010

The setting I am referring to is found at Control Panel>User Accounts and Family Setting>User Accounts>Changing User Account Control Settings.

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Re: Problem installing OOo: error 1311

Postby Bill » Thu Aug 05, 2010 1:57 am

bri4life wrote:The error I get is as follows.

Error 1311.source file not found

C:\windows\installer\openofficeorg1.cab. Verify that the file exists and that you can access it

Did you download OOo from OpenOffice.org or get it from another source? The installer appears to be looking in the wrong place for the openofficeorg1.cab file. When I installed OOo 3.2.1 on 32-bit Vista, the openofficeorg1.cab file was located in the folder unpacked on the Desktop. At no time was it to be found in C:\Windows\Installer, and the installer never looked for it there.
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Re: Problem installing OOo: error 1311

Postby bri4life » Thu Aug 05, 2010 5:55 pm

thanks for the reply


yes I downloaded it from OpenOffice.org, how can I get it to find the openofficeorg1.cab file.... Is there a way to get it to look for the installation file?
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Re: Problem installing OOo: error 1311

Postby Hagar Delest » Thu Aug 05, 2010 6:42 pm

Are the files extracted on the Desktop? The installer can have problems if you tell him to uncompress the installation files elsewhere.
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Re: Problem installing OOo: error 1311

Postby Bill » Thu Aug 05, 2010 8:04 pm

Hagar de l'Est wrote:Are the files extracted on the Desktop? The installer can have problems if you tell him to uncompress the installation files elsewhere.

I haven't experienced that. While I usually uncompress the installation files to the Desktop, I've also uncompressed them to C:\Program Files\ and C:\ and there was no problem with the installation. I've just found this thread on oooforum.org where it was claimed that moving the installation files folder to C:Program Files\ and running the setup from there instead of the Desktop solved the problem for one user. On a 64-bit system, though, I'd try using C:Program Files (x86)\ instead of C:Program Files\.
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Re: Problem installing OOo: error 1311

Postby Hagar Delest » Thu Aug 05, 2010 9:40 pm

I remember having seen that fix (keeping the default location on desktop) once or twice here but I can't find those topics again!
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Re: Problem installing OOo: error 1311

Postby PGAGA » Fri Aug 06, 2010 3:26 am

Thursday, August 05, 2010

All my OOo installation files are extracted to a portable hard drive and are installed from there. I move the drive from system to system.

The issue is what setting is blocking the installation file from being found. And the error message may not be indicative of the problem. I know of at least one other case where the error message was the wrong one because of problems with OOo error coding with Win64.

Phil

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Re: Problem installing OOo: error 1311

Postby Bill » Fri Aug 06, 2010 4:31 pm

If the error message is wrong, perhaps using the Sysinternals Process Monitor during installation would help find the real problem.
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Re: Problem installing OOo: error 1311

Postby bri4life » Fri Aug 06, 2010 6:15 pm

Bill wrote:If the error message is wrong, perhaps using the Sysinternals Process Monitor during installation would help find the real problem.


just tried the link you posted and downloaded the program and ran it, tried open office again and also put the installation files in a folder in C:Program Files (x86)....

The following info is from taken from the process monitor, hope someone can uderstand this????

Code: Select all   Expand viewCollapse view
16:59:22.4934096   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: Name
16:59:22.4934473   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4934811   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4935270   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4935795   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.4936443   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4936795   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: Name
16:59:22.4937085   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4937594   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4937938   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegEnumKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Index: 0, Name: FileSystem
16:59:22.4938359   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: Name
16:59:22.4938633   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4939044   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers\FileSystem   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4939382   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4939667   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Directory\shellex\CopyHookHandlers\FileSystem   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.4940075   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers\FileSystem   SUCCESS   Query: Name
16:59:22.4940346   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers\FileSystem   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4940742   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers\FileSystem   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4941061   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Directory\shellex\CopyHookHandlers\FileSystem\(Default)   SUCCESS   Type: REG_SZ, Length: 78, Data: {217FC9C0-3AEA-1069-A2DB-08002B30309D}
16:59:22.4941432   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Directory\shellex\CopyHookHandlers\FileSystem   SUCCESS   
16:59:22.4942106   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: Name
16:59:22.4942379   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4942650   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4942994   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4943469   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read, Write DAC
16:59:22.4943989   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4944366   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   SUCCESS   Query: Name
16:59:22.4944651   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4945050   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4945371   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\shell32.dll
16:59:22.4948280   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   QueryOpen   C:\Windows\SysWOW64\shell32.dll   FAST IO DISALLOWED   
16:59:22.4949414   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFile   C:\Windows\SysWOW64\shell32.dll   SUCCESS   Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
16:59:22.4950808   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   QueryBasicInformationFile   C:\Windows\SysWOW64\shell32.dll   SUCCESS   CreationTime: 03/08/2010 09:57:43, LastAccessTime: 03/08/2010 09:57:43, LastWriteTime: 27/07/2010 15:03:24, ChangeTime: 04/08/2010 13:14:29, FileAttributes: A
16:59:22.4951118   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CloseFile   C:\Windows\SysWOW64\shell32.dll   SUCCESS   
16:59:22.4952755   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFile   C:\Windows\SysWOW64\shell32.dll   SUCCESS   Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
16:59:22.4954266   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   FileSystemControl   C:\Windows\SysWOW64\shell32.dll   SUCCESS   Control: FSCTL_READ_FILE_USN_DATA
16:59:22.4954853   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFileMapping   C:\Windows\SysWOW64\shell32.dll   FILE LOCKED WITH ONLY READERS   SyncType: SyncTypeCreateSection, PageProtection:
16:59:22.4956320   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFileMapping   C:\Windows\SysWOW64\shell32.dll   SUCCESS   SyncType: SyncTypeOther
16:59:22.4959809   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   Load Image   C:\Windows\SysWOW64\shell32.dll   SUCCESS   Image Base: 0x5d40000, Image Size: 0xc49000
16:59:22.4960519   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CloseFile   C:\Windows\SysWOW64\shell32.dll   SUCCESS   
16:59:22.4961332   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{217FC9C0-3AEA-1069-A2DB-08002B30309D}\InProcServer32   SUCCESS   
16:59:22.4961728   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegEnumKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Index: 1, Name: Sharing
16:59:22.4962150   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: Name
16:59:22.4962457   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4962960   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers\Sharing   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4963376   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4963659   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Directory\shellex\CopyHookHandlers\Sharing   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.4964122   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers\Sharing   SUCCESS   Query: Name
16:59:22.4964399   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Directory\shellex\CopyHookHandlers\Sharing   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4965670   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Directory\shellex\CopyHookHandlers\Sharing   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4966016   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Directory\shellex\CopyHookHandlers\Sharing\(Default)   SUCCESS   Type: REG_SZ, Length: 78, Data: {40dd6e20-7c17-11ce-a804-00aa003ca9f6}
16:59:22.4966360   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Directory\shellex\CopyHookHandlers\Sharing   SUCCESS   
16:59:22.4967207   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: Name
16:59:22.4967743   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4968011   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4968355   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4968813   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read, Write DAC
16:59:22.4969324   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4969679   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: Name
16:59:22.4969964   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4970383   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4970710   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4971120   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: Name
16:59:22.4971394   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4971791   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4972101   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\LoadWithoutCOM   NAME NOT FOUND   Length: 144
16:59:22.4972414   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   
16:59:22.4972967   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKLM   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.4973288   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4973869   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.4974196   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4974741   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40dd6e20-7c17-11ce-a804-00aa003ca9f6}\InProcServer32   SUCCESS   Desired Access: Read
16:59:22.4975082   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4975325   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4975627   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   
16:59:22.4976074   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.4976389   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached   SUCCESS   Desired Access: Query Value
16:59:22.4976711   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4976982   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached\{40DD6E20-7C17-11CE-A804-00AA003CA9F6} {000214FC-0000-0000-C000-000000000046} 0xFFFF   SUCCESS   Type: REG_BINARY, Length: 16, Data: 01 00 00 00 00 00 00 00 34 B9 E5 3B 58 8A CA 01
16:59:22.4977429   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached   SUCCESS   
16:59:22.4977747   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\Software\Policies\Microsoft\SQMClient\Windows   NAME NOT FOUND   Desired Access: Read
16:59:22.4978088   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\Software\Microsoft\SQMClient\Windows   SUCCESS   Desired Access: Read
16:59:22.4978398   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKLM\SOFTWARE\Microsoft\SQMClient\Windows   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4978635   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKLM\SOFTWARE\Microsoft\SQMClient\Windows\CEIPEnable   SUCCESS   Type: REG_DWORD, Length: 4, Data: 1
16:59:22.4978909   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKLM\SOFTWARE\Microsoft\SQMClient\Windows\CEIPSampledIn   SUCCESS   Type: REG_DWORD, Length: 4, Data: 0
16:59:22.4979189   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKLM\SOFTWARE\Microsoft\SQMClient\Windows   SUCCESS   
16:59:22.4979904   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4980250   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read
16:59:22.4980583   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4980890   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4981175   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\TreatAs   NAME NOT FOUND   Desired Access: Query Value
16:59:22.4981463   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   BUFFER TOO SMALL   Query: Name, Length: 0
16:59:22.4981722   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: Name
16:59:22.4982035   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4982312   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\Progid   NAME NOT FOUND   Desired Access: Query Value
16:59:22.4982586   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\(Default)   SUCCESS   Type: REG_SZ, Length: 58, Data: Shell extensions for sharing
16:59:22.4982868   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\(Default)   SUCCESS   Type: REG_SZ, Length: 58, Data: Shell extensions for sharing
16:59:22.4983267   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4983549   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InprocServer32   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read, Write DAC
16:59:22.4983913   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\InprocServer32   NAME NOT FOUND   Length: 144
16:59:22.4984186   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4984463   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4985094   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4985432   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\ThreadingModel   SUCCESS   Type: REG_SZ, Length: 20, Data: Apartment
16:59:22.4985754   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   
16:59:22.4986075   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4986365   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InprocHandler32   NAME NOT FOUND   Desired Access: Query Value
16:59:22.4986681   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4987011   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InprocHandler   NAME NOT FOUND   Desired Access: Query Value
16:59:22.4987321   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   
16:59:22.4988287   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKLM   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.4988620   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.4988972   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4989369   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4989707   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read
16:59:22.4990031   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4990330   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR   SUCCESS   
16:59:22.4990673   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4990961   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\TreatAs   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4991279   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   SUCCESS   
16:59:22.4992132   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKLM   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.4992472   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\ShellCompatibility\Objects\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4993151   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: Name
16:59:22.4993428   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4993693   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCU\Software\Classes   SUCCESS   Query: HandleTags, HandleTags: 0x1
16:59:22.4994026   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4994406   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Desired Access: Maximum Allowed, Granted Access: Read, Write DAC
16:59:22.4994755   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.4995090   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: Name
16:59:22.4995364   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   Query: HandleTags, HandleTags: 0x401
16:59:22.4995774   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKCU\Software\Classes\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   NAME NOT FOUND   Desired Access: Maximum Allowed
16:59:22.4996087   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32\(Default)   SUCCESS   Type: REG_EXPAND_SZ, Length: 68, Data: %SystemRoot%\system32\ntshrui.dll
16:59:22.4996755   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Wow6432Node\CLSID\{40DD6E20-7C17-11CE-A804-00AA003CA9F6}\InProcServer32   SUCCESS   
16:59:22.4997062   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegEnumKey   HKCR\Directory\shellex\CopyHookHandlers   NO MORE ENTRIES   Index: 2, Length: 288
16:59:22.4997409   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKCR\Directory\shellex\CopyHookHandlers   SUCCESS   
16:59:22.4998222   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   ReadFile   C:\Windows\SysWOW64\ntshrui.dll   SUCCESS   Offset: 29,696, Length: 28,672, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O, Priority: Normal
16:59:22.5067957   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKLM   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.5068446   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\System\CurrentControlSet\Services\LanmanServer\DefaultSecurity   REPARSE   Desired Access: Maximum Allowed
16:59:22.5068901   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\System\CurrentControlSet\Services\LanmanServer\DefaultSecurity   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.5069541   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.5070024   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity\SrvsvcDefaultShareInfo   NAME NOT FOUND   Length: 144
16:59:22.5070471   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity   SUCCESS   
16:59:22.5100109   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryKey   HKLM   SUCCESS   Query: HandleTags, HandleTags: 0x0
16:59:22.5100626   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\System\CurrentControlSet\Services\LanmanServer\DefaultSecurity   REPARSE   Desired Access: Maximum Allowed
16:59:22.5101092   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegOpenKey   HKLM\System\CurrentControlSet\Services\LanmanServer\DefaultSecurity   SUCCESS   Desired Access: Maximum Allowed, Granted Access: All Access
16:59:22.5101604   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegSetInfoKey   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity   SUCCESS   KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
16:59:22.5101936   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegQueryValue   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity\SrvsvcDefaultShareInfo   NAME NOT FOUND   Length: 144
16:59:22.5102308   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   RegCloseKey   HKLM\System\CurrentControlSet\services\LanmanServer\DefaultSecurity   SUCCESS   
16:59:22.5115706   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   QueryOpen   C:\Program Files (x86)\openoffice infiles   FAST IO DISALLOWED   
16:59:22.5116795   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFile   C:\Program Files (x86)\openoffice infiles   NAME NOT FOUND   Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
16:59:22.5118544   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFile   C:\Program Files (x86)\New folder   SUCCESS   Desired Access: Read Attributes, Delete, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
16:59:22.5119145   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   QueryAttributeTagFile   C:\Program Files (x86)\New folder   SUCCESS   Attributes: D, ReparseTag: 0x0
16:59:22.5119637   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   QueryBasicInformationFile   C:\Program Files (x86)\New folder   SUCCESS   CreationTime: 06/08/2010 16:59:10, LastAccessTime: 06/08/2010 16:59:10, LastWriteTime: 06/08/2010 16:59:10, ChangeTime: 06/08/2010 16:59:10, FileAttributes: D
16:59:22.5121008   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   CreateFile   C:\Program Files (x86)   SUCCESS   Desired Access: Append Data/Add Subdirectory/Create Pipe Instance, Synchronize, Disposition: Open, Options: , Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a, OpenResult: Opened
16:59:22.5121838   OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe   4872   SetRenameInformationFile   C:\Program Files (x86)\New folder   SUCCESS   ReplaceIfExists: False, FileName: C:\Program Files (x86)\openoffice infiles
bri4life
 
Posts: 11
Joined: Thu May 15, 2008 1:03 pm

Re: Problem installing OOo: error 1311

Postby Bill » Fri Aug 06, 2010 9:56 pm

I only downloaded Process Monitor yesterday, so my knowledge about it is limited. The events log you uploaded appears to stop just after creation of the installation files folder. It doesn't show writing openoffceorg1.cab file to the folder and doesn't show the Windows Installer (msiexec.exe) trying to read the openofficeorg1.cab file. The Process Monitor needs to be running and capturing events throughout the entire installation process. When the installation process terminates, then you can stop capturing events in Process Monitor. After you have captured all the events during installation, apply filters to show only the events where the process name "is" "msiexec.exe" and the path "contains" "openofficeorg1.cab". That should show events involving the Windows Installer and the cab file.
Bill
 
Posts: 3318
Joined: Sat Nov 24, 2007 6:48 am


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