OpenOffice.org keeps crashing with Vista

Issues with installing under all versions of MS Windows

OpenOffice.org keeps crashing with Vista

Postby RenFromPenn » Sun Dec 07, 2008 10:20 pm

HI,

I just got a new computer that runs Vista. I installed OpenOffice today and am very disappointed to find that it crashes every time I try to use it. The only thing that I try to do before every crash is scroll. That's it. Is there any hope or is OpenOffice just not compatible with Vista?

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OOo 3.0.X on MS Windows Vista
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Re: OpenOffice keeps crashing with Vista

Postby Hagar Delest » Sun Dec 07, 2008 11:52 pm

Have you installed the latest version (3.0)? Your forum profile still shows 2.3.

You should try to reset your OOo user profile, especially if you've imported the personal data from a previous version (see [Tutorial] The OOo user profile).
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Re: OpenOffice keeps crashing with Vista

Postby RenFromPenn » Mon Dec 08, 2008 12:08 am

Yes, I did download 3.0 and I didn't import anything. I am only trying to use files under 3.0 that we created with the previous version.
OOo 3.0.X on MS Windows Vista
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Re: OpenOffice keeps crashing with Vista

Postby Hagar Delest » Mon Dec 08, 2008 12:16 am

That's not a normal behavior. Try to reset your OOo profile. If no improvement, make sure there is no security application preventing OOo from running. I think I've seen a thread with a similar issue but not sure. You should search the forum with at least the 'scroll*' keyword.
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Re: OpenOffice keeps crashing with Vista

Postby RenFromPenn » Mon Dec 08, 2008 1:04 am

I have read the tutorial that you directed me to and I still can't seem to find the folder containing the user profile. Also, before I posted, I had already run a search here and I didn't come up with anything similar to this problem.
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Re: OpenOffice keeps crashing with Vista

Postby thomasjk » Mon Dec 08, 2008 6:30 am

The path to the profile in XP is C:\Documents and Settings\user\Application Data. Application Data is a hidden folder. You will need to change the windows settings to view hidden files and folders. I don't know the path for Vista but here is how you change the settings in Vista http://www.tech-recipes.com/rx/1521/how ... _in_vista/.
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