Cannot, repeat Cannot install OO correctly

Issues with installing under all versions of MS Windows
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frenchman96
Posts: 3
Joined: Mon Aug 30, 2021 12:24 pm

Cannot, repeat Cannot install OO correctly

Post by frenchman96 »

Hi Guys
I use W10 and have used OO 4.1.9 for a while but for some reason, when trying to update to 4.1.10, I have messed up.

I have saved spreadsheets that open as "mumbo jumbo" so I uninstalled OO using my RevoUNinstaller but
when I downloaded the updated version, after going through the usual installation, I am told to close the OO Quickstarter which
apparently should be in my System tray but I cannot find it.

Am in a right mess.
windows 10 openoffice2.4
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Hagar Delest
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Posts: 32628
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Cannot, repeat Cannot install OO correctly

Post by Hagar Delest »

Hi and welcome to the forum,

It is a blue orb with white gulls, like the logo top left of the forum pages.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
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robleyd
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Posts: 5056
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Cannot, repeat Cannot install OO correctly

Post by robleyd »

Open the task Manager - Ctrl + Shift + Escape - and switch to the Applications tab. Terminate any soffice processes, then without rebooting, try the installation again.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.1.2; SlackBuild for 24.2.1 by Eric Hameleers
frenchman96
Posts: 3
Joined: Mon Aug 30, 2021 12:24 pm

Re: Cannot, repeat Cannot install OO correctly

Post by frenchman96 »

Hi
Thanks for reply, not sure what you mean, I know the icon but problem not solved.

I am attaching a short spreadsheet that was saved as OO and now the file extension shows as Wordpad and the content shows as "mumbo jumbo" as I call it
windows 10 openoffice2.4
frenchman96
Posts: 3
Joined: Mon Aug 30, 2021 12:24 pm

Re: Cannot, repeat Cannot install OO correctly

Post by frenchman96 »

Sorry, file was too large
windows 10 openoffice2.4
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Hagar Delest
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Posts: 32628
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Cannot, repeat Cannot install OO correctly

Post by Hagar Delest »

It has to be smaller than 128Kb. Else, use a 3rd party site for file sharing.
Have you managed to upgrade to 4.1.10 in the end?
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
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