[Solved] script.xlc and dialog.xlc missing/corrupted

[JasonS]

Hello, I downloaded the new 4.1.7 on to Win 10 2004 and I am getting this error. I found this fix, but do not know exactly where to go in my computer and I don't understand exactly what the below is saying. Something I just found out is I am only getting this error when trying to open a Doc from an email and specifically yahoo.

General error or General input/output error
This error message indicates that the files script.xlc and dialog.xlc could be missing or corrupted. In UNIX-based environments, look for them in the directory
$HOME/.openoffice.org<release>/user/basic
or, in Windows ®:
C:\Document and Settings\<username>\Application Data\OpenOffice.org<release>\user\basic

To fix the problem, exit OpenOffice.org (including the Quickstarter, if it is running) and copy the files as detailed below.

In UNIX-based environments, copy from the directory
<where_OOo_is_installed>/presets/basic/
to
$HOME/.openoffice.org<release>/user/basic

On a Windows® computer, copy from
C:\Program Files\OpenOffice.org<release>\presets\basic
to
C:\Documents and Settings\<username>\Application Data\OpenOffice.org<release>\user\basic

Note: To be absolutely safe, one could also delete the local settings directory. By doing this, however, all personal settings and customizations could be lost.

[MrProgrammer]

Hello, I downloaded the new 4.1.7 on to Win 10 2004 and I am getting this error. I found this fix, but do not know exactly where to go in my computer and I don't understand exactly what the below is saying.
• Files script.xlc and dialog.xlc missing/corrupted
• General error or General input/output error
• This error message indicates that the files script.xlc and dialog.xlc could be missing or corrupted.

Hi, and welcome to the forum. I am sorry no one has responded. It is best to search before posting: Search found 32 matches: +script +xlc +dialog +xlc

Some of those topics suggest that a new profile might correct the problem: The OOo user profile
If you use macros, first read [Solved] Calc macros not visible/available after AOO upgrade

Something I just found out is I am only getting this error when trying to open a Doc from an email and specifically yahoo.

You may have better success with saving the email attachment to your desktop or a directory on your computer, then using OpenOffice to open the file you saved. This may avoid the need to create a new profile.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the subject field. Select the green checkmark icon at the same time.