Can't register Open Office 4.15 on the internet.

Issues with installing under all versions of MS Windows

Can't register Open Office 4.15 on the internet.

Postby Orssi » Mon Oct 22, 2018 2:39 pm

:D My OS Windows 10, I rarely use it. But it's registered as my default browser to keep the system sweet. I'm not registered on Windows mail. But my number one browser is Google. Thank you guys for your help ;)
Last edited by robleyd on Mon Oct 22, 2018 11:41 pm, edited 1 time in total.
Reason: Remove Known Issues icon [robleyd, Moderator]
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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Re: Can't register Open Office 4.15 on the internet.

Postby RusselB » Mon Oct 22, 2018 4:03 pm

The official OpenOffice does not require, nor ask for, registration via the internet.
When starting OpenOffice for the first time, or after resetting your user profile, you will be asked for some information, such as your name and initials.
This information is stored on your system and does not come from your system via OpenOffice.
There have been a number of problems reported about OpenOffice not working properly after Windows 10 updates, but I don't know if that is what is affecting you.
OpenOffice 4.1.4 and LibreOffice 5.2.7.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Sun Oct 28, 2018 10:33 pm

Hi RusselB,
Apologies for the long waited reply. Have been busy. Look, I realized I had overlooked my installed version O O 4.15. Thinking there was a component missing from your O O 4.15 Its corrupted not with a virus but through many microsoft updates download since 07/01/ 2018 when I first installed it. :crazy:
What I'm going to do Is re-install it. But first I need to Know if you would like to disect it???
If, so I'll send it to you in a Compressed zipped folder.Let me Know either way, if you want it. 8-)
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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Re: Can't register Open Office 4.15 on the internet.

Postby RusselB » Sun Oct 28, 2018 10:52 pm

Sending me that compressed file would be a waste, as both the OpenOffice and Operating system versions are different.
There are versions of OpenOffice that include other programs, and these may require online registration, but the official version, found at http://www.openoffice.org/download does not.
If you didn't download from the site I mention, then please uninstall the version that you have, then run thorough anti-virus and malware checks on your system, as you may have installed a version that has virus and/or malware included.

On a side note, please use the User Control Panel, which is linked near the top left of this screen, to change your forum signature to match the version of OpenOffice and your Windows version.
Since you are running Windows 10, one or more of the updates may have reassigned the extensions used for your files to Microsoft Office, which does require online registration.
If this is your situation, then you can find directions to change the file associations here
OpenOffice 4.1.4 and LibreOffice 5.2.7.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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Re: Can't register Open Office 4.15 on the internet.

Postby RoryOF » Sun Oct 28, 2018 11:05 pm

Also, some recent Windows 10 updates have caused OpenOffice crashes and peculiarities. I understand (not a Windows user myself) that the latest Windows 10 updates have cured these problems.
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Tue Nov 06, 2018 11:12 am

Thanks, Russel and Rory, for all the help and advice. I have removed the corrupted version and downloaded from your link, the legal version. But I still have the similar glitch . Which is, It won't update or can't check for..Say's can't find server??? :roll:
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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Re: Can't register Open Office 4.15 on the internet.

Postby RoryOF » Tue Nov 06, 2018 11:20 am

That is apparently to do with with some misconfiguration on the server. OO is updated at long intervals - in general there are no incremental updates; OO 4.1.6 is in preparation and nearing release - watch this forum for information and forget about the built-in check for updates.
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Re: Can't register Open Office 4.15 on the internet.

Postby robleyd » Tue Nov 06, 2018 11:29 am

Is the actual error message "Checking for an update failed. Error reading data from the Internet.
Server error message: .
"

If so, this problem has been reported as a bug - please see [Issue] Check for Updates feature fails AOO 4.1.5 is the most current version available at the time of this posting.

You can turn off update checking in Tools | Options | OpenOffice | Online Update.

I note your signature shows a different OS and AOO version than you claim to be using in your posts. So that we can accurately inform you about your problems, please consider updating your signature
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Tue Nov 06, 2018 10:33 pm

Yeah, David, its 4.1.1 version before I had 4.1.5. I just downloaded it from the link in these messages. I'll turn off update checking. Thanks
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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Re: Can't register Open Office 4.15 on the internet.

Postby robleyd » Fri Nov 09, 2018 1:35 pm

@Orssi: please ask your questions on the forum, not via PM.

Please follow the link in my post above - updating your signature - for information on how to update your signature information. We ask that you provide current information about your OS and version, together with details of the office suite and version you are using. This helps us to help you, as solutions to problems may vary depending on OS/ version, or office suite/ version.
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Sat Nov 10, 2018 7:01 am

My OS is windows 10, But main browser is Google. I hardly use W, 10. I put that up their in my first recent posts on this subject. The link should say ? Apache OpenOffice 4.1.1 - Windows 10.
Windows Vista is an older version I don't use anymore. I'm confused I can't see the link I should click on ? :crazy:
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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Re: Can't register Open Office 4.15 on the internet.

Postby robleyd » Sat Nov 10, 2018 8:12 am

There are two links in my first post here; I've added a picture of the post with some red arrows pointing to the links. They should appear, to you, the same as links in other posts in this topic. Here's how they look in my browser; depending on how whatever browser you use is set up, they may appear as a different colour. You can also see a difference in your mouse pointer when it passes over, or rests on, a link.
links.png

You say you hardly ever use Windows 10; perhaps you don't realise that every time you start your computer, you are actually using Windows 10. It is after all the operating system that allows your computer to work.
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Sat Nov 10, 2018 10:45 am

Yes David that's is of my awareness. I just wan to say, I apologise for the trip wires Guys. I just was, not aware, that I still had that old Signature still sitting their. All better now though.Just one question. Do I need to update my O O to a better one ??
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
Open Office 4.1.1
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Re: Can't register Open Office 4.15 on the internet.

Postby RoryOF » Sat Nov 10, 2018 10:50 am

Orssi wrote:Just one question. Do I need to update my O O to a better one ??


OO 4.1.5 is current, with OO 4.1.6 under active development - keep an eye on the Forum for a release announcement (in some weeks, perhaps).
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Re: Can't register Open Office 4.15 on the internet.

Postby Orssi » Sun Nov 11, 2018 3:33 am

Thanks, for the heads up, RoryOF
OS,Windows 10, almost hardly used. But, all of Googles parts sits within windows 10, on my ASUS laptop 2 years old. And Google is my main browser.
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