Writer Locks Up

Issues with installing under all versions of MS Windows
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lendruian
Posts: 1
Joined: Sun Feb 25, 2018 1:53 am

Writer Locks Up

Post by lendruian »

I've just installed 4.5.1 on a Windows 10 Lenovo desktop. The program starts and looks good. But, as soon as I try to do something --- anything --- the program locks up. Any suggestions?
OpenOffice 4.1.5 / Windows 8.
FJCC
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Posts: 9278
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Writer Locks Up

Post by FJCC »

I sounds like you have a bad user profile. Shutdown OpenOffice, open any folder and enter the following in the address bar near the top
%appdata%\openoffice\4
That should take you to a folder containing a folder called user. Rename that folder to user_old and restart OpenOffice. You should get the registration screen. Is Writer stable now?
OpenOffice 4.1 on Windows 10 and Linux Mint
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