[Solved] Multiple crashes

Issues with installing under all versions of MS Windows
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gfernst
Posts: 1
Joined: Sat Sep 23, 2017 8:34 pm

[Solved] Multiple crashes

Post by gfernst »

I am running 4.1.3 on Windows 10. OO crashed and now every time I restart it, it comes up with the recovery screen; I reply NEXT, it goes thru the documents like normal and then comes up with a screen saying OO crashed. I reply OK and it ends. I cannot get it to go any further. It's beenn 3 days and 5 reboots. :crazy:
Last edited by Hagar Delest on Sun Sep 24, 2017 9:13 pm, edited 1 time in total.
Reason: tagged [Solved].
open office 4.1.3 running ion Windows 10
FJCC
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Posts: 9280
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: multiple crashes

Post by FJCC »

Try resetting your user profile. Open any file folder and in the address bar near the top type
%appdata%\openoffice\4
and press Enter. That will take you to a folder that contains a folder named user. Rename that folder to user.old and restart OpenOffice. You should get a the welcome screen that appears on a new installation. Is OpenOffice stable now?
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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Hagar Delest
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Posts: 32666
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: multiple crashes

Post by Hagar Delest »

Got a mail in the admin mail box, seems to be OK so I tag solved.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
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