[Solved] Post upgrade to Windows 10

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[Solved] Post upgrade to Windows 10

Postby biggordy76 » Fri Feb 14, 2020 6:17 pm

After many happy years running on Windows 7 and with the latest open office running ive used Draw to create many templates used for my posters.

We recently replaced windows 7 with windows 10 and although all my templates still load and can edit them fine the Font seems to have changed on the majority of my text.

Im having to rework every single one of my draw files to try and get the fonts back to something that looks like their JPG saved equivalent.

I cant remember what font I originally used can any one help on this matter, or had it happen to them?

many thanks in advance

Gordon
Last edited by biggordy76 on Sat Feb 15, 2020 3:47 pm, edited 2 times in total.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Fri Feb 14, 2020 8:34 pm

below should be an image showing a side by side comparison.

https://ibb.co/1bx9GZY

the jpeg on the left was saved under windows 7, the right shows the same image opened for editing in windows 10, the fonts are not the same,
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Re: Post upgrade to Windows 10

Postby RusselB » Fri Feb 14, 2020 8:34 pm

Welcome to the Forums.
When you upgraded to Windows 10 some of the fonts may have gotten replaced with different versions.
If you liked the previous versions better, you'll have to find the fonts then reinstall them in Windows.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Fri Feb 14, 2020 8:51 pm

yes i would do that if i knew what fonts they were, but as i said i cant remember, and having over 60 different posters that i used to open as need be only to change the date its going to be a long road to open each one and play with fonts and sizes all over again,
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Re: Post upgrade to Windows 10

Postby RusselB » Fri Feb 14, 2020 9:18 pm

Can you upload one of the jpg files? They might contain information about the font that was used to generate the jpg image.
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Re: Post upgrade to Windows 10

Postby RoryOF » Fri Feb 14, 2020 9:25 pm

Do you recollect loading extra fonts onto your Windows 7 machine? Or were the fonts used the "standard" Windows 7 fonts?
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Re: Post upgrade to Windows 10

Postby RoryOF » Fri Feb 14, 2020 9:32 pm

I am fairly sure the St Keverne line is Comic Sans Bold, as is the Sunday line, the 11AM line is Comic Sans normal and most other lines are Times New Roman Bold Italic or Times New Roman Bold

If you have your old Win 7 computer, you could transfer these fonts (in their four weights) to your Win 10 computer, or else look for them on a font site.

 Edit: I found this:
Any of these Feature On Demand FOD packages can also be installed manually via Settings. To add font packages manually, Select the Start button, and then select Settings > Apps > Apps & features > Manage optional features.
 
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Re: Post upgrade to Windows 10

Postby RusselB » Fri Feb 14, 2020 10:12 pm

@RoryOF: Based on "We recently replaced windows 7 with windows 10" from the original post, I suspect that they did an OS upgrade, rather than getting a newer machine, thus the old Win 7 machine is no longer available.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Fri Feb 14, 2020 11:36 pm

It wont let me attach the images as i get the file too big message, Maximum file is 128kb,

Interestingly the laptop (which is also running windows 10) opens the ODG file perfectly, as it has allways done, although when i select the text its telling me the font is "chiller" for the venue name and "bradley hand ITC" neither font i ever remember seeing before or selecting

I thought i may of cracked it by copying the c:>windows>fonts folder from laptop to the desktop but no it still opens it with the fonts all messed up and the sizing different.


Yes the desktop had a new SSD installed with a fresh copy of windows 10 and everything transferred onto it, so i dont have access to win 7 any more


Comic Sans MS is the venue and date Font, but it still keeps saying Chiller even after i apply Comic Sans MS,
Last edited by biggordy76 on Fri Feb 14, 2020 11:49 pm, edited 2 times in total.
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Re: Post upgrade to Windows 10

Postby RusselB » Fri Feb 14, 2020 11:45 pm

Copying the fonts folder alone isn't enough, as Windows has it's own separate tracker for the fonts that are actually installed.
Since you can get the font names using the laptop, you can search for those fonts on the internet and then install them onto the desktop system.
Since the images are too big to upload here, you can upload them to a file sharing site and then link to the shared file, similar to what you did for the picture in your second post.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Fri Feb 14, 2020 11:57 pm

Description is Times New Roman, even thought it says Castella when i select the text, even though Castella is not an option if wanting to change to that font (on the laptop) so it looks like the Desktop with the New Windows 10 is causeing my draw package to open files with Comic Sans MS switched to Chiller, and Times New Roman switched to Castella, which seems odd but fixable with patience
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Re: Post upgrade to Windows 10

Postby biggordy76 » Sat Feb 15, 2020 12:08 am

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Re: Post upgrade to Windows 10

Postby John_Ha » Sat Feb 15, 2020 1:16 am

You file uses these fonts many of which are not included with Windows 10 (or Windows 7 for that matter)..
Code: Select all   Expand viewCollapse view
         font-family="Broadway"
         font-family-complex="Tahoma"
         font-family="Thorndale"
         font-family-asian="'MS Gothic'"         
         font-family="Chiller"
         font-family="'Bradley Hand ITC'"
         font-family="'Bradley Hand ITC'"
         font-family="Castellar"
         font-family="Castellar"font-family="Broadway"
         font-family="'Engravers MT'"

This was written for Writer but applies to Draw too.

Remember that the font showing in the Writer font drop-down selection box is the font the document is asking for.

If the font being asked for is not installed on the PC, Windows (or other operating system) will silently substitute a different font which is available, and use that substitute font to display the text.

The TestFonts add-on is invaluable for finding missing fonts which the document is asking for, but which are not installed on the PC. It only works in Writer???

You can see which fonts are installed on a Windows PC by Start > Control Panel > Fonts or by clicking C:\Windows\Fonts.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Sat Feb 15, 2020 1:21 am

But ive never selected "chiller" as a font, its horrible, As ive discovered the true font is Comic Sans MS for the venue and date, then Times New Roman for the descriptions,

I have nooooooooooooooo Idea why it suddenly wants to use "chiller", "Bradley Hand ITC" nor "Castellar" all my Draw files matched the JPG's until i got it back with the new Windows 10 on it.
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Re: Post upgrade to Windows 10

Postby biggordy76 » Sat Feb 15, 2020 1:33 am

RoryOF wrote:I am fairly sure the St Keverne line is Comic Sans Bold, as is the Sunday line, the 11AM line is Comic Sans normal and most other lines are Times New Roman Bold Italic or Times New Roman Bold



Yep you are spot on that's exactly what they are so why is the desktop with the new windows 10 OS changing the Comic Sans for Chilling, and the Times New Roman for Castella, very frustrating
Last edited by RusselB on Sat Feb 15, 2020 3:40 am, edited 1 time in total.
Reason: Extra tags removed
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Re: Post upgrade to Windows 10

Postby biggordy76 » Sat Feb 15, 2020 2:02 am

I have provissionaly solved it by deleting the contents of folder c:\\windows\\fonts

ie select all delete, it wont let me delete system fonts and a few others however upon restarting the computer and opening Draw, im able to open all my files and the fonts are exactly as should be, as they were before the upgrade, although strangely when i highlight any of the text its still showing "Chiller", "Bradley Hand ITC" or "Castellar" as being the font in the select box, even though those fonts dont exist anymore, so as long as i add or edit my text from the middle of a sub heading it will maintain the correct fonts, ignoring the new weird ones :) I so wish someone could be next to me as im not sure im explaining it very well, its hard to put into words, lol but thank you all for your help
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Re: Post upgrade to Windows 10

Postby RusselB » Sat Feb 15, 2020 3:43 am

Sounds to me that the problem has been determined to be with Windows 10, not OpenOffice, thus further queries should be directed to a Windows 10 help forum (note: I use the term "help" in relation to Windows 10 very loosely)
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Re: Post upgrade to Windows 10

Postby biggordy76 » Sat Feb 15, 2020 3:47 am

Except it’s OpenOffice draw that keeps trying to apply fonts that either I havent selected or fonts that no longer exist on my system.
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Re: Post upgrade to Windows 10

Postby RoryOF » Sat Feb 15, 2020 10:57 am

When a requested font is not available on a computer on which a file is being displayed, OpenOffice will use as close-fitting a font as it can find that is installed on the computer.

Is it possible that at some stage the file was edited by someone else on their computer?

 Edit: Did you have CorelDraw or some other graphics program installed on your Windows 7 computer? 
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Re: Post upgrade to Windows 10

Postby Villeroy » Sat Feb 15, 2020 12:49 pm

biggordy76 wrote:But ive never selected "chiller" as a font, its horrible, As ive discovered the true font is Comic Sans MS for the venue and date, then Times New Roman for the descriptions,

I have nooooooooooooooo Idea why it suddenly wants to use "chiller", "Bradley Hand ITC" nor "Castellar" all my Draw files matched the JPG's until i got it back with the new Windows 10 on it.

That entry might be a residue from a distant time when you tried"chiller". It could be used in a blank paragraph, at the end of some text snippet, in some shape with no text (which nevertheless has some font assigned to it).
Please, edit this topic's initial post and add "[Solved]" to the subject line if your problem has been solved.
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Re: Post upgrade to Windows 10

Postby John_Ha » Sat Feb 15, 2020 3:11 pm

1. Highlight a few characters
2. Format > Character

The heading font is Chiller. Note that I do not have Chiller and I am told it is using a substituted font.

Possibly you were sent the text by someone who used Chiller but your PC substituted a font for it. You mistakenly thought the displayed font was he correct one - it was not.
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Re: Post upgrade to Windows 10

Postby RoryOF » Sat Feb 15, 2020 3:46 pm

The problem, as I see it, is that the Windows 7 files used Comic Sans and Times New Roman; the file on the Windows 10 computer has been modified (how? who?) to use another selection of files (Chiller, inter alia). This is not a case of the wrong font being used for display, substituted by the program as a "closest fit" font, but the actual file having been edited and the "new" fonts selected and the file saved.

It is a case for detective work, I think.
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Re: Post upgrade to Windows 10

Postby Bill » Sun Feb 16, 2020 5:12 am

I don't think the font was actually changed either by the user or by OpenOffice. Chiller was supplied with some versions of MS Word and other MS products. Chiller could have been chosen as the font in templates created with one of those products. If Chiller wasn't available on the Windows 7 machine, then Comic Sans could have been substituted. If Chiller became available again under Windows 10, then Comic Sans would not have been substituted for Chiller. If Chiller was then removed from Windows 10, Comic Sans would again be substituted for Chiller. The font settings in the templates should be checked.
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