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Setup is confusing

PostPosted: Fri Mar 23, 2018 6:08 pm
by SaladGoat
I recently installed OpenOffice for the first time and needed help with the detritus left behind. Details here: https://forum.openoffice.org/en/forum/v ... =6&t=92925

Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.

Thank you!

Re: Setup is confusing

PostPosted: Sat Mar 24, 2018 10:57 am
by Zizi64
Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.


Note:

-There are not developers on this Forum. We are users like you. Please, send the tips to the developers.

- Yes, the AOO is a 32 bit software. But the LibreOffice have 32 bit and 64 bit versions and installers too.

- Try the LibreOffice. It has a different type installer than the AOO.

- It is better to create a backup copy of the original installer file: Maybe you need it in the future for repairing, modifying, and the uninstalling/reinstalling of the office suite.

Re: Setup is confusing

PostPosted: Sat Mar 24, 2018 1:42 pm
by Hagar Delest
Well, this forum section was created for that purpose (see the sticky topic). Not clear if the OP should open a request for enhancement in bugzilla but we can at least discuss it here and see if it's worth opening.