Setup is confusing

Request For Enhancement, User feedback candidates for wiki
Post Reply
SaladGoat
Posts: 3
Joined: Fri Mar 23, 2018 9:38 am

Setup is confusing

Post by SaladGoat »

I recently installed OpenOffice for the first time and needed help with the detritus left behind. Details here: viewtopic.php?f=6&t=92925

Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.

Thank you!
OpenOffice 4.1.5 on Windows 10
User avatar
Zizi64
Volunteer
Posts: 11352
Joined: Wed May 26, 2010 7:55 am
Location: Budapest, Hungary

Re: Setup is confusing

Post by Zizi64 »

Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.
Note:

-There are not developers on this Forum. We are users like you. Please, send the tips to the developers.

- Yes, the AOO is a 32 bit software. But the LibreOffice have 32 bit and 64 bit versions and installers too.

- Try the LibreOffice. It has a different type installer than the AOO.

- It is better to create a backup copy of the original installer file: Maybe you need it in the future for repairing, modifying, and the uninstalling/reinstalling of the office suite.
Tibor Kovacs, Hungary; LO7.5.8 /Win7-10 x64Prof.
PortableApps/winPenPack: LO3.3.0-7.6.2;AOO4.1.14
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
User avatar
Hagar Delest
Moderator
Posts: 32627
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Setup is confusing

Post by Hagar Delest »

Well, this forum section was created for that purpose (see the sticky topic). Not clear if the OP should open a request for enhancement in bugzilla but we can at least discuss it here and see if it's worth opening.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
Post Reply