Setup is confusing

Request For Enhancement, User feedback candidates for wiki

Setup is confusing

Postby SaladGoat » Fri Mar 23, 2018 6:08 pm

I recently installed OpenOffice for the first time and needed help with the detritus left behind. Details here: https://forum.openoffice.org/en/forum/v ... =6&t=92925

Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.

Thank you!
OpenOffice 4.1.5 on Windows 10
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Re: Setup is confusing

Postby Zizi64 » Sat Mar 24, 2018 10:57 am

Things to consider:

Make it clear on the website that this is a 32-bit program, so people aren't left searching for a 64-bit version, or wondering what they are downloading.

Change the wording on the Unpack setup to make it clear this is NOT the actual program the user is installing. (The Installation Instructions could be simplified [too many words] but the Unpack and Setup steps need to be separated.)

Either clean up your mess after the program installation or let the user know that the Unpack folder is not a secondary folder and the files within are not needed by the program and can be deleted.


Note:

-There are not developers on this Forum. We are users like you. Please, send the tips to the developers.

- Yes, the AOO is a 32 bit software. But the LibreOffice have 32 bit and 64 bit versions and installers too.

- Try the LibreOffice. It has a different type installer than the AOO.

- It is better to create a backup copy of the original installer file: Maybe you need it in the future for repairing, modifying, and the uninstalling/reinstalling of the office suite.
Tibor Kovacs, Hungary; LO4.4.7, LO5.4.7 on Win7x64Prof.
PortableApps, winPenPack: LO3.3.0-LO6.1.0 and AOO4.1.5
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Setup is confusing

Postby Hagar Delest » Sat Mar 24, 2018 1:42 pm

Well, this forum section was created for that purpose (see the sticky topic). Not clear if the OP should open a request for enhancement in bugzilla but we can at least discuss it here and see if it's worth opening.
AOO 4.1.5 on Xubuntu 18.04 and on Windows 7 (with winPenPack port).
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