Document Recovery Problem

Request For Enhancement, User feedback candidates for wiki

Document Recovery Problem

Postby jacorces » Sun Jun 23, 2019 6:04 pm

I am using AOO version 4.1.6 with windows 10. My problem started when I was using an older unknown version 0f AOO. I then updated to the version 4.1.6 hoping that would correct the problem, but no luck.

I have several AOO spreadsheet files which I have been using for a couple of years with no issues. Recently, AOO would go into "Document Recovery mode" after I load the files. Typically the Document Recovery mode pops up after about 20-30 after loading the file. I have tried using an ODS and XLS extension, but the problem persist. This happens every time I load the files.

Is anyone else having this problem???

Many thanks in advance

Eastbayboy
Open Office Version 4.1.6
Operating system: windows 10
jacorces
 
Posts: 1
Joined: Sun Jun 23, 2019 5:31 pm

Re: Document Recovery Problem

Postby RoryOF » Sun Jun 23, 2019 6:16 pm

Your Forum .sig says you are using Windows10. Please ensure that Windows10 is fully updated. Some earlier Win10 updates made OO very unstable; this was supposedly cured with later updates.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29557
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland


Return to User Experience (UX)

Who is online

Users browsing this forum: No registered users and 1 guest