Suggestion for improvement to Survival Guide

The place for discussions and decisions about the forum

Suggestion for improvement to Survival Guide

Postby MrProgrammer » Sat May 20, 2017 12:45 am

Tips for a better description of the problem wrote:An example is worth a thousand words. If the problem is complicated to describe, take a screenshot or create a copy that you can post here so others can see what you're seeing.
For screenshots, use the .png format and crop the pic to show only what is to be seen.
For file samples, remove all sensitive data (replace text by dummy text), just keep the few pages/paragraphs needed.
See How to attach a document here.
The recommendation "take a screenshot" encourages people to do that. But these are often worthless and we need to ask for an actual ODF document, delaying getting the problem solved. Perhaps the post should recommend attaching the ODF document first. We can suggest attaching a screenshot only in cases where the difficulty is with the user interface.
Mr. Programmer
OpenOffice 3.2.0 Build 9483 on Mac OS X 10.9.5.   The locale for any menus or Calc formulas in my posts is English (USA).
User avatar
MrProgrammer
Volunteer
 
Posts: 3111
Joined: Fri Jun 04, 2010 7:57 pm
Location: Wisconsin, USA

Re: Suggestion for improvement to Survival Guide

Postby RusselB » Sat May 20, 2017 3:05 am

Two thumbs up on MrProgrammer's suggested alteration to the Survival Guide.
OpenOffice 4.1.4 and LibreOffice 5.2.7.2 on Windows 7 Pro & Ultimate
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
RusselB
Volunteer
 
Posts: 4113
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: Suggestion for improvement to Survival Guide

Postby robleyd » Sat May 20, 2017 3:24 am

+1 for the proposal.

Slightly unrelated, but why do we recommend PNG format for screenshots, given the size difference between JPG and PNG for the same image? I always use JPG at 80% quality which makes a much smaller file.
Cheers
David
Apache OpenOffice 4.1.4 - Windows 7
Apache OpenOffice 4.2.0 - Slackware 14.2 - 64 bit
User avatar
robleyd
Volunteer
 
Posts: 1012
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Suggestion for improvement to Survival Guide

Postby Hagar Delest » Sat May 20, 2017 10:01 am

Good idea. I've changed to the following, feel free to propose something else if needed (remember English is not my mother tongue).
  • An example is worth a thousand words. If the problem is complicated to describe, the best is to create a sample file where you can reproduce the issue. If it deals with the interface, take a screenshot. Then upload the file here so that others can see what you're seeing.
      For file samples, remove all sensitive data (replace text by dummy text), just keep the few pages/paragraphs needed. See How to attach a document here.
      For screenshots, use the .png format and crop the pic to show only what is to be seen.
      Files are limited to 128kB, if it can't be reduced below this size, use a 3rd party file sharing site.

For the PNG, in most cases, 128kB is enough, it's just that users take the whole screen and don't crop it to the useful area. Since PNG is lossless, it has a better quality rendering. In some cases it's very useful.
Usually, when users post screenshots too heavy in a 3rd party site, I crop them and upload them here so that the link is not deprecated after a while.
AOO 4.1.4 on Xubuntu 17.10, (Artful Aardvark) and 4.1.3 on Windows 7 (with winPenPack port).
User avatar
Hagar Delest
Moderator
 
Posts: 27642
Joined: Sun Oct 07, 2007 9:07 pm
Location: France


Return to Forum Governance

Who is online

Users browsing this forum: No registered users and 1 guest