Hi There,
Recently, I was sent a pptx presentation with embedded movies and gifs. I opened it successfully in Impress, and I was able to start the slide show. When I got to a slide with multiple objects (big movie side by side a gif), A.O.O. crashed. I tried to reopen it, and I was unable to do so (caught in a loop trying to recover and crashing again). I then tried to open an existing odp presentation with an embedded mp4 file that I generated previous (and I know works), and it crashed in the same way.
I have been troubleshooting this a bit. I have followed helpful advise on the forum to clear my user profile (removed Library/Application Support/OpenOffice/4/user). I also have removed the Library/Saved Application State/org.openoffice.script.savedState files. I have looked for hidden locked files
(files including .~lock.*) and removed them. I have trashed my A.O.O. install (put A.O.O. found in my Application Folder in the Trash, emptied Trash, and rebooted my MacBook Pro). I have downloaded a clean version of A.O.O., reinstalled, and generated a new user profile. I then start a brand new Impress Presentation. If I try to insert a movie (mp4 or mpg) into a new presentation, it instantly crashes. Likewise, I cannot open any existing odp files with movies; they all crash immediately.
I have also installed LibreOffice. It will open and play existing odp files. However, I am used to working in A.O.O. instead of LibreOffice, and I would prefer to fix my A.O.O. install rather than adapting to LibreOffice. Any ideas or suggestions of what I can do to fix the problem I am having?
Thank you for any help you can offer.