[Solved] Constantly crashing after 30 seconds open

Issues installing under the Mac OSX - X11 - Aqua
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justind
Posts: 2
Joined: Mon Dec 20, 2021 8:03 pm

[Solved] Constantly crashing after 30 seconds open

Post by justind »

OpenOffice crashes after about 30 seconds (or less) open.

Steps taken so far:
1. Reinstalled 4.1.11. Reboot. No result.
2. Deleted user profile. Reboot. No result.
3. Downgraded 4.1.9. Reboot. No result.
4. Downgraded 4.1.8. Reboot. No result.

Hardware: MacBook Air 2012 (Max OSX compatible version: Catalina, current at 10.15.7)

From crash report:

Process: soffice [1039]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.8 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [1039]
User ID: 501

Date/Time: 2021-12-20 09:43:14.966 -0900
OS Version: Mac OS X 10.15.7 (19H1615)
Report Version: 12
Anonymous UUID: 8B04069F-D77D-453D-8D78-7E4F7535E3F1


Time Awake Since Boot: 3000 seconds

System Integrity Protection: enabled

Crashed Thread: 7

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1039]
Last edited by justind on Mon Dec 20, 2021 10:26 pm, edited 1 time in total.
OpenOffice 4.1.11
OSX Catalina 10.15.7
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MrProgrammer
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Posts: 4895
Joined: Fri Jun 04, 2010 7:57 pm
Location: Wisconsin, USA

Re: Constantly crashing after 30 seconds open

Post by MrProgrammer »

justind wrote:From crash report:
This is a user-to-user forum. There are no developers here who will look at a crash report.

justind wrote:OpenOffice crashes after about 30 seconds (or less) open.
Issue 128535 MacOS: Application crashes 30 seconds after opening if "check for automatic updates" is turned on
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
justind
Posts: 2
Joined: Mon Dec 20, 2021 8:03 pm

Re: Constantly crashing after 30 seconds open

Post by justind »

User-to-user forum: Forum context understood. Ignore "crash report" verbiage, if information helps ,use, otherwise please ignore. However, included because same result across each step taken. Thinking it is not an OpenOffice to OS Version compatibility issue, but not sure.
Tutorial Mac FAQ: Reviewed this prior to posting, which resulted in steps taken so far.

I installed LibreOffice which is working. Issue resolved.
OpenOffice 4.1.11
OSX Catalina 10.15.7
Bidouille
Volunteer
Posts: 574
Joined: Mon Nov 19, 2007 10:58 am
Location: France

Re: [Solved] Constantly crashing after 30 seconds open

Post by Bidouille »

justind wrote:Steps taken so far:
1. Reinstalled 4.1.11. Reboot. No result.
2. Deleted user profile. Reboot. No result.
3. Downgraded 4.1.9. Reboot. No result.
4. Downgraded 4.1.8. Reboot. No result.
Remember that steps are useless if you don't reset the user profile:
viewtopic.php?p=58403#p58403
sundialsvc4
Posts: 4
Joined: Mon Aug 08, 2022 7:00 pm

Re: [Solved] Constantly crashing after 30 seconds open

Post by sundialsvc4 »

I am encountering this problem on Monterey – for just one user-account – even though I have repeatedly deleted the user profile directory in "Library/Application Support." Despite this "reset," OpenOffice still crashes after about 15 seconds even if you do nothing at all. Only for this user account. I searched the entire home directory for anything resembling "*ffice*" and so on, and deleted those files, but the problem persists. No extensions are installed.
OpenOffice 4.1.13 on MacOS (OS/X Monterey)
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