[Solved] OpenOffice Unresponsive - Network Printer Issue

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Mr Freeze
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Joined: Thu Jun 08, 2023 2:30 pm

[Solved] OpenOffice Unresponsive - Network Printer Issue

Post by Mr Freeze »

Hi,

I've been having random issues with OpenOffice hanging, on two machines, with no hardware/software changes.

Since it's been very stable, I kinda thought there had to be a simple solution, and found it!

Basically I had printed a document using a Network Printer that wasn't my Default Printer.

Printer was off the next time I opened any OpenOffice App, and the response was the same - grey screen, hanging...

Since this was the only change made, I turned the printer on and tada! Apps work as normal.

TLDR - Windows 11 has a setting "Allow Windows to manager my default printer" - which basically changes the default to the last printer used. This is *bad* if that printer happens to be used infrequently. When first opened, Open Office seems to try to communicate with this offline printer, leading to the hang.

My solution - turn off that setting, and set a default printer to "Microsoft XPS Document Writer". which is always available (if the XPS feature is installed of course :D )

I nearly uninstalled due to this, but the fact it happened on a couple of machine at the same time, led to a possible simple solution!

Hope this helps

Mr Freeze
Last edited by thomasjk on Thu Jun 08, 2023 7:01 pm, edited 1 time in total.
OpenOffice 4.1.14 - Windows 11 Pro
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Hagar Delest
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Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: [Solved] OpenOffice Unresponsive - Network Printer Issue

Post by Hagar Delest »

Indeed, there are (old) bug reports open for that, see: [Solved] Stuck at opening.
LibreOffice 24.2 on Xubuntu 24.04 and 7.6.4.1 portable on Windows 10
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